Account Manager

About Blue BearX

Blue BearX is a specialized creative studio located in Dubai that combines strategy, branding, filmmaking, and digital experience to elevate businesses' visibility and selection by their target audiences.

Role Overview

As an Account Manager, you will act as a vital bridge between clients and our creative team, fostering strong client partnerships, understanding business needs, and guiding creative projects from initiation through to completion.

Key Responsibilities

• Manage daily client relationships including onboarding, briefing, project delivery, and sustained account growth.
• Gain a deep understanding of each client's business goals, target audience, and objectives to craft effective creative briefs.
• Collaborate with strategists, designers, filmmakers, and developers to coordinate deliverables, clarify roles, and set timelines.
• Lead client meetings, present creative work with team members, document decisions, and track subsequent actions.
• Aggregate client feedback into unambiguous direction and secure necessary approvals at appropriate stages.
• Monitor project progress, budgets, and scope; promptly flag risks and obtain agreement on changes before proceeding with additional work.
• Contribute to proposal creation, cost estimates, and project plans alongside relevant colleagues.
• Spot opportunities for repeat business and account expansion founded on actual client requirements.
• Maintain well-organized client records, approvals, project updates, and opportunities within CRM and project management software.

Qualifications & Experience

• Experience in account management or client services roles within creative agencies, branding studios, production companies, or digital agencies.
• Excellent communication, presentation, and interpersonal relationship skills.
• Ability to ask pertinent questions, clarify ambiguous requests, and compose concise, clear briefs.
• Competence managing multiple projects by tracking deadlines, feedback, and approvals effectively.
• Business acumen with confidence discussing budgets, scope, priority, and client expectations.
• Good judgment in handling challenging feedback or competing priorities.
• Proficiency in spoken and written English.
• Familiarity with CRM systems and project management tools.

Preferred Expertise

• Background in branding, video production, motion graphics, website development or advertising campaigns is advantageous.
• Knowledge of UAE and GCC clients, along with Arabic language skills, is a beneficial plus.

Success Indicators

Successful candidates will ensure clients feel valued and well-informed, provide clear direction to creative teams, help projects progress according to timelines, and foster repeat client engagements through strong relationships.

Application Details

To apply, submit your CV along with a brief example of a client account or creative project you managed. Include your responsibilities, challenges faced, and outcomes achieved to showcase your thinking, communication, and ownership skills.