Account Manager

About the Role

The Account Manager position is essential within our agency, tasked with overseeing client relationships and ensuring the successful coordination of marketing projects and campaigns. This role acts as the primary liaison between clients and the agency's teams, guaranteeing that clients’ business goals translate into effective marketing solutions and measurable outcomes.

Key Responsibilities

• Manage daily communication with clients, establishing strong and lasting partnerships.
• Understand client needs, objectives, and challenges, converting them into clear briefs for internal teams.
• Coordinate and track marketing projects and campaigns from planning through to completion.
• Collaborate closely with marketing, design, content, media, and production teams to ensure project success.
• Oversee deadlines, budgets, and execution to maintain high quality and meet client commitments.
• Ensure all activities and campaigns align with client strategies and goals.
• Identify opportunities to expand existing accounts and deepen client collaboration.
• Prepare presentations, offers, reports, and campaign performance analyses.
• Monitor marketing activities' results and provide recommendations for optimization.
• Address issues actively and develop effective solutions to uphold client satisfaction.
• Contribute to internal process improvements and foster a collaborative, professional culture.

Candidate Profile

• Educational background in Marketing, Communication, Business Management or related fields.
• At least 4 years of experience in account management, marketing, communication or project management related to social media.
• Solid understanding of marketing, branding, communication, and digital channels.
• Excellent communication, presentation, and negotiation skills.
• Strong organizational abilities and capacity to handle multiple projects simultaneously.
• Analytical mindset with a focus on delivering results.
• Ability to build trusted relationships with clients and internal teams.
• Proactive attitude, high professional responsibility, and problem-solving capabilities.

Role Summary

An Account Manager is more than a project coordinator; they are a strategic partner to the client and a guarantor of the agency’s quality of work, balancing client needs with business standards and objectives. We seek professionals who take ownership, build trust, think strategically, and contribute to impactful campaigns and projects.