- Experience
- 2+ yrs
- Salary
- —
- Openings
- 1
- Posted
- 4 days ago
- Work mode
- Work from home
- Eligibility
- Open to candidates eligible to work in Canada or the United States.
- Resume
- Required to apply
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Job description
About ScalePad
ScalePad creates more than just software; we empower technology managers with confidence and clarity. Our mission is to transform Managed Service Providers (MSPs) into Most Valuable Partners (MVPs) by enabling them to evolve from reactive providers to strategic advisors. Our integrated product suite offers risk insights, client planning tools, and seamless service delivery to help MSPs communicate their value clearly, support client success, and grow revenue worldwide. Operating globally with offices in Vancouver, Toronto, and Phoenix, ScalePad is a recognized leader trusted by over 12,000 partners across 60+ countries.
Role Overview
As an Account Executive at ScalePad, you will guide the entire sales lifecycle by forming strong client relationships, understanding their needs, and highlighting the benefits of our innovative solutions. You will be trained extensively to master our products and confidently showcase their value. Your sharp market intuition and entrepreneurial spirit will help you succeed in our fast-paced environment, balancing priorities with empathy while serving as ScalePad's ambassador globally.
Key Responsibilities
- Manage the full sales cycle from initial contact, product demonstration, strategic consultation, to closing deals by understanding each client's unique needs and communicating ScalePad’s value proposition.
- Represent ScalePad as a trusted advisor to prospects and partners, educating them on our full sales resources and how our solutions can foster their business growth and client success.
- Maintain up-to-date knowledge of MSP market trends and behaviors, anticipating partner requirements and customizing your approach accordingly.
- Utilize excellent written and verbal communication skills to clearly and persuasively explain complex concepts, building strong rapport through empathetic listening.
- Contribute operational insights to enhance company strategies, processes, and products to keep ScalePad at the forefront of MSP innovation.
- Keep accurate CRM records and leverage data to optimize outreach and exceed sales targets.
- Provide ongoing feedback to internal teams for product and process improvements based on market insights.
- Identify and execute cross-selling opportunities within our existing partner base, expanding account footprints through tailored outreach and consultative conversations.
Candidate Qualifications
- Minimum of 2 years in SaaS or B2B sales or business development roles with proven success leveraging deep product knowledge to advise clients effectively.
- Experience in the MSP sector or selling to IT decision-makers is a plus; if lacking, a strong interest and motivation to join the MSP space are valued.
- Demonstrated ability to implement strategies for positioning new products or features.
- Familiarity with client evaluation processes when selecting service or product-based solutions.
- Data-driven approach with expertise in pipeline management, sales forecasting, and proficiency using CRM platforms like HubSpot or Salesforce.
- Proven track record in fast-moving, dynamic, and entrepreneurial work settings with strong multitasking and empathy skills.
- Self-motivated with excellent communication skills, capable of building relationships across partners and team members.
- Active and effective use of AI tools in sales processes such as research, outreach, deal strategy, and pipeline management is mandatory.
Employee Benefits
- Equity ownership through Employee Stock Ownership Plans (ESOP) and RRSP matching.
- Comprehensive parental leave programs supporting family growth.
- Access to mentorship from founders and senior executives experienced in SaaS and MSP industries.
- Annual professional development budget to advance skills and career.
- Provision of modern, high-quality equipment suitable for remote and hybrid work.
- Flexible working models including remote and hybrid options from hubs in Vancouver, Toronto, Montreal, and Phoenix.
- Monthly allowance to support optimal remote or hybrid workspace setup.
- Fully employer-funded benefits focusing on well-being and work-life balance.
Additional Information
This is a full-time remote position available to applicants eligible to work in Canada or the United States. ScalePad integrates AI technology to assist with administrative tasks within the hiring process without influencing candidate evaluations. Recruitment agencies are kindly asked not to apply.