Account Executive

About Bazaarvoice

Bazaarvoice pioneers intelligent shopping experiences by connecting global brands and retailers with billions of consumers through an extensive network, passionate communities, and advanced enterprise technology. Their solutions empower brands to gather invaluable user-generated content at massive scale and amplify its reach via retail, social, and search syndication channels. Companies benefit from actionable consumer insights delivered through user-friendly dashboards, fostering loyalty, boosting sales, and enhancing product offerings.

The challenge Bazaarvoice addresses is the difficulty brands and retailers face in genuinely engaging consumers with reliable, inspiring content at crucial buying moments. Ineffective content leads to wasted resources and lost customer connections.

The company's mission is to bridge the gap between brands and their consumers. Founded in 2005 and headquartered in Austin, Texas, Bazaarvoice operates worldwide with offices across North America, Europe, Asia, and Australia. Recognized globally as a Great Place to Work, Bazaarvoice values a diverse and inclusive workforce.

Role Overview

The account executive role seeks a skilled professional with a proven history in new business sales, especially within SaaS or online technologies. Essential experience includes selling to multiple executive and C-level stakeholders and managing complex sales involving multi-solution offerings. Candidates must demonstrate strong urgency, assertiveness, and the ability to navigate uncertainty both internally and externally. Managing multiple priorities while consistently achieving goals is critical.

Key Responsibilities

• Developing and sustaining a robust pipeline of prospective clients.
• Conducting detailed discovery sessions to identify client needs and aligning Bazaarvoice's offerings accordingly.
• Effectively presenting high-return-on-investment product and service solutions to prospects.
• Leading sales cycles confidently and collaborating cross-functionally with pre-sales, marketing, and product teams to finalize deals.
• Managing and expanding the regional territory with precise, realistic sales forecasting.

Required Qualifications and Experience

• Minimum of five years in new business sales within SaaS environments.
• Familiarity with established sales methodologies; training on BANT and MEDPIC will be provided but prior knowledge is expected.
• Consistent overachievement of sales quotas with proven ability to build internal champions and co-create closing strategies with clients.
• Strong drive to create urgency and assertiveness throughout all sales stages.
• Exemplary work ethic with self-motivation, quick learning capability, and accountability for results.
• Resilience in handling objections and rejection while maintaining progress.
• High enthusiasm and energy that translates well during client interactions.
• Coachability with openness to feedback and eagerness to apply learning.
• Excellent communication skills encompassing clear articulation and attentive listening with clients and team members.

Company Values and Culture

• Customer-centric approach prioritizing client outcomes.
• Commitment to transparency and integrity to foster trust.
• Driven by passion, curiosity, and a relentless pursuit of excellent performance.
• Innovative mindset embracing agility and experimentation over imitation.
• Valuing diversity, collaboration, and collective success above individual interests.

Diversity and Inclusion Commitment

Bazaarvoice is an equal opportunity employer dedicated to inclusive hiring regardless of race, color, nationality, religion, age, disability, gender identity, sexual orientation, veteran status, or any legally protected characteristic. The organization believes diversity fuels creativity and success.

Additional Screening Information

Applicants are subject to a standard background check with their consent, focused exclusively on job-relevant information. Artificial intelligence tools may support hiring processes but decisions are ultimately human-driven. Candidates may inquire about data handling practices.