Account Executive

About Bureau

Bureau is a founder-led global enterprise dedicated to creating superior work environments through its soundproof office booths designed to enhance focus, meetings, and creativity. The company's ambition extends beyond products; it aims to transform how people experience work and foster meaningful change in workplace culture. With a compact, agile team, Bureau encourages ownership, innovation, and significant impact across its operations.

Our team is global and connected with hubs in Australia, Canada (Vancouver and Toronto), the US (New York and Dallas), and UK/Europe, supported by remote teams in the Philippines, Argentina, Mexico, Colorado, and plans for expansion in Los Angeles and San Francisco. Bureau's culture is built on passionate, accountable, and entrepreneurial individuals who bring their true selves to work, enriching the company’s values and environment.

Core Values

• Intrinsic motivation drives excellence beyond obligation.
• A commitment to winning by setting and exceeding standards.
• Problem-solving through ownership, resourcefulness, and execution.
• Fostering care with honesty, respect, and support.
• Maintaining fun by valuing work seriously but not taking ourselves too seriously.

Role Overview

The Account Executive will manage SMB and Mid-Market prospects from initial outreach through to deal closure. This high-energy role requires a proactive individual skilled at generating leads, nurturing relationships, and converting prospects into customers through inbound and outbound sales strategies. The role involves collaborating across teams including marketing, sales development, product, and leadership to enhance customer experience and achieve sales targets.

Utilization of sales technology and AI tools is integral to this position to maintain CRM integrity and optimize sales activities, including prospecting and personalization. This role is based in Vancouver with an office-first policy requiring presence three days a week.

Key Responsibilities

• Develop and implement strategies for outbound prospecting to generate new business opportunities while managing inbound leads effectively.
• Deliver compelling presentations of products and solutions, tailoring proposals to client requirements.
• Maintain a robust sales pipeline, identify coverage gaps, and manage CRM data meticulously using Hubspot.
• Build and sustain long-lasting customer relationships with a thorough understanding of their business needs for effective solution delivery.
• Collaborate with cross-functional teams and contribute market insights, competitive intelligence, and client feedback.
• Stay informed on industry trends, competitive positioning, and product enhancements to offer relevant feedback.
• Leverage sales technology including Hubspot, Notion, AI tools such as Claude for research, planning, messaging, and process automation.
• Prepare detailed sales reports and analyze key performance metrics to continually refine sales tactics.

Qualifications

• Minimum of two years of experience in sales, business development, account management, or equivalent client-focused roles.
• Exceptional communication and interpersonal skills with a natural talent for relationship building.
• Proactive, commercially savvy, and driven by results with strong negotiation abilities.
• Ability to take ownership, learn independently, and navigate without rigid guidelines.
• Excellent organizational skills managing multiple priorities and stakeholders.
• Proficiency with CRM systems like Hubspot and collaboration tools including Notion, Google Workspace, and Slack.
• High adaptability and eagerness to adopt AI and emerging technologies to enhance sales efficiency.
• Demonstrated problem-solving capabilities and a motivated, accountable attitude towards continuous growth.

Compensation and Benefits

The role offers a base salary ranging from 60000 to 70000 CAD, with additional On-Target Earnings up to 110000 CAD annually. Benefits include:

• 15 paid vacation days
• 10 paid sick/personal days
• Four weeks per year of remote work allowance for balance
• Birthday day off
• Up to 5 unpaid PTO days
• Access to TELUS Employee Assistance Program
• Extended health coverage via Equitable Life
• Health and wellness spending account
• Engaging corporate culture within a rapidly expanding company
• Annual $1000 career development allowance
• Opportunities to learn from expert-led Master Class Series
• Reward and recognition programs

Additional Information

The position requires attendance in the Vancouver office on Mondays, Tuesdays, and Thursdays, reflecting an office-first hybrid working model. The candidate will be expected to maintain accurate CRM records and embrace AI technologies to streamline work processes and research. This role fosters high accountability, competitive spirit, and a desire to innovate within a collaborative and fun company culture.