Account Executive

About Us

Pollard Banknote Limited, with over 100 years of experience, is a global frontrunner in the production of instant lottery tickets and digital lottery solutions that boost player engagement through innovative technology. Our dynamic and skilled team drives creativity and collaboration to craft engaging lottery experiences and foster meaningful partnerships that impact millions worldwide. Join us in redefining the gaming world.

Role Overview

We are seeking an Account Executive to support our Sales & Marketing division in Winnipeg. This role acts as the main conduit between our assigned clients and internal departments, ensuring customer specifications for products are clearly articulated and facilitating the punctual delivery of lottery tickets and associated game outputs.

Primary Responsibilities

• Fully grasp and interpret customer requirements.
• Translate customer needs into precise and accurate specifications.
• Respond promptly to all customer inquiries and requests.
• Ensure preparation and approval of artwork, specifications, and Kodak proofs are timely and free from errors to maintain game order schedules.
• Advocate for customer interests during internal team discussions.
• Develop and nurture strong client relationships to expand business opportunities within lottery markets.
• Contribute insights to the creation of customer product marketing strategies.
• Serve as the primary daily contact for client project management and correspondence.

Candidate Profile

• Proactive and self-driven with exceptional verbal and written communication aptitudes.
• Energetic individual who excels when working under tight deadlines and in fast-paced settings.
• Skilled relationship builder who collaborates effectively with team members.
• Motivated and resourceful, capable of balancing client expectations with initiative and problem-solving.

Qualifications

• Post-secondary diploma or degree in Business Administration, Marketing, or related field.
• Minimum of three years experience in an administrative or project coordination position.
• Proven strong communication skills both verbally and in writing.
• Ability to manage multiple projects simultaneously while adapting to changing priorities.
• Proficiency with Microsoft Office applications including Word, Excel, Outlook, and PowerPoint.
• Previous involvement in the lottery industry is advantageous but not required.

Additional Information

• Competitive salary and profit-sharing plan involving all employees.
• Comprehensive health and extended benefits.
• Professional development opportunities.
• On-site amenities including cafeteria, outdoor patio, gym, and free parking.
• Engagement through various committee-led activities.
• Pollard Banknote is committed to diversity and inclusion and provides accommodations when requested.
• Employment subject to satisfactory completion of a Criminal Record Search.