Accommodation Assistant

About Dalata Hotel Group

Dalata Hotel Group is a prominent hospitality company operating hotels across Ireland, the UK, Germany, and the Netherlands, with plans to expand further into key UK cities and Continental Europe. The company is deeply committed to nurturing employee growth through unique internal development programs and a supportive work environment. Dalata values inclusivity and encourages applicants from all backgrounds and abilities, offering accommodations during the application process if required.

Role Overview

As an Accommodation Assistant, you will play a vital role in maintaining the cleanliness and upkeep of guest rooms and shared spaces to meet Dalata’s quality standards. Your responsibilities will also include reporting maintenance issues and assisting colleagues in other departments as needed.

Training and Development

You will benefit from comprehensive training through the Dalata Academy, allowing you to acquire valuable skills and career development support, fostered by experienced team members eager to guide your progress. Dalata places strong emphasis on promoting internally, ensuring hard-working employees have opportunities to advance.

Key Responsibilities

• Maintain all rooms and communal areas to the established Dalata cleanliness standards.
• Identify and report any areas or items needing repair or maintenance.
• Be prepared to support other departments whenever assistance is required.

Candidate Requirements

• Prior housekeeping or cleaning experience is beneficial but not mandatory.
• Exhibit a friendly and approachable attitude when interacting with customers.
• Demonstrate strong attention to detail in all tasks.

Employee Benefits

• Complimentary meals during shifts.
• 50% discount on food and beverages across all Dalata properties.
• £60/€60 discounted room rates at Dalata-owned hotels.
• 30% discount on Friends and Family rates.
• Additional annual leave accrued annually (up to 5 extra days).
• Access to an Employee Assistance Programme.
• Participation in Cycle to Work and other transport schemes.
• Eligibility for pension plans (details provided by HR).
• Career development via Dalata Academy programs.
• Engagement in staff appreciation events, team-building activities, and charity initiatives.
• Accommodation incentives based on guest reviews.