Academic Counselor
Coimbatore, Tamil Nadu, India · Full Time
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- Experience
- Up to 3 yrs
- Salary
- INR 15,000 – INR 35,000 / month
- Openings
- 1
- Posted
- 2 weeks ago
- Work mode
- In office
- Education
- Any Bachelor's degree
- Eligibility
- Candidates with any Bachelor's degree qualification are eligible to apply. Fresh graduates with excellent communication and persuasive skills can also apply. Preference given to those with prior relevant experience, especially in IT training institutes.
- Resume
- Required to apply
Where you'll work
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Job description
About the Role
We seek a driven Academic Counselor to assist students and working professionals in selecting appropriate software training courses aligned with their academic background, career aspirations, and interests. The role involves managing inquiries, conducting counseling sessions, detailing course and placement prospects, following up with leads, and converting viable prospects into enrollments.
Responsibilities
- Guide students, graduates, and professionals on relevant IT/software courses.
- Assess educational qualifications, interests, career objectives, and skill gaps of students.
- Clarify course details including curriculum, duration, fees, teaching methods, projects, certifications, internships, and placement support.
- Handle inquiries via phone, walk-ins, WhatsApp, social media, website, and other digital channels.
- Facilitate one-on-one counseling and orientation sessions about courses.
- Maintain regular contact with potential students through follow-ups.
- Convert suitable inquiries into course admissions prioritizing student needs.
- Keep accurate records of leads, follow-ups, and admissions using CRM, Excel, or Google Sheets.
- Stay informed about current IT trends and technologies such as Python, Java, Full Stack Development, Data Science, AI/ML, Cloud, Testing, and DevOps.
- Respond professionally to queries from students and parents.
- Gather student feedback and nurture strong relationships throughout their training period.
- Meet monthly targets for inquiries, counseling sessions, and admissions.
Skills and Qualifications
- Excellent communication and interpersonal capabilities.
- Strong aptitude in counseling, persuasion, and negotiation.
- Efficient follow-up and relationship management skills.
- Basic knowledge of the IT/software industry.
- Ability to explain technical topics in easy-to-understand terms.
- Proficiency in MS Office, Excel, Google Sheets, WhatsApp, and CRM software.
- Motivated and target-driven personality.
- Professional demeanor with a positive outlook.
- Communication skills in English and Tamil are preferred.
- Any Bachelor's degree qualification.
- 0 to 3 years of experience in academic counseling, educational sales, EdTech, telecalling, CRM, or training institutes; fresh graduates with strong communication and persuasion skills are welcome.
- Experience in an IT training institute is a bonus.
Performance Measures
- Quantity of inquiries managed.
- Number of counseling sessions conducted.
- Effectiveness in lead follow-ups and conversions.
- Achievement of monthly admission targets.
- Student satisfaction and retention.
- Involvement in outreach and marketing initiatives.
Compensation
Salary is determined by experience and interview results with added performance incentives based on admissions and conversions.
Ideal Candidate Profile
The successful candidate will be approachable, confident, goal-oriented, and genuinely dedicated to helping learners pursue fruitful IT careers. Comfort in engaging students and parents and skill in converting inquiries into enrollment opportunities are essential.
Minimum education
Bachelor's Degree