Academic Counsellor

About Infinity Learn

Infinity Learn, affiliated with Sri Chaitanya Education Group, represents a dynamic team focused on pioneering digital education. We aim to revolutionize learning processes by integrating innovative technology, providing flexible course structures that accommodate face-to-face, online, or hybrid learning modes for a diverse student base.

Role Overview

The Academic Counsellor for Inside Sales will engage with prospective students and their parents to identify their academic needs and recommend appropriate educational programs provided by Infinity Learn. This role focuses on building relationships through proactive communication, sales conversion, and scheduling live demonstrations.

Key Responsibilities

• Initiate 150-200 outbound calls daily to potential clients.
• Engage in verbal and virtual discussions with prospective students and parents.
• Assess academic needs and provide course recommendations accordingly.
• Schedule and confirm attendance for online live demo sessions showcasing program benefits and teaching methods.
• Conduct interactive live demos for parents and their children, highlighting the program's features and advantages.
• Maintain continuous follow-ups post-demo to nurture lead interest.
• Manage client inquiries and resolve objections with professionalism.
• Convert interested prospects into confirmed enrollments, meeting designated sales goals.
• Update and manage CRM with accurate customer data and sales progress.
• Collaborate with internal teams to facilitate seamless onboarding and post-sale support.
• Contribute to company revenue by achieving both individual and collective sales objectives.

Qualifications and Skills

• Completion of graduation is mandatory.
• Open to fresh graduates possessing excellent communication abilities and a keen interest in sales.
• Previous experience in inside sales, telesales, or EdTech sales will be advantageous.
• Strong persuasion, counselling, negotiation, and communication skills are essential.
• Must have a personal laptop and reliable internet connectivity.
• Self-driven, goal-oriented mindset with comfort in making outbound sales calls.

Compensation and Benefits

• Competitive fixed salary package.
• Incentives based on performance milestones.
• Opportunities for professional growth and career advancement.
• Comprehensive training focused on sales strategies and personal development.
• Supportive and fast-paced work culture encouraging growth.

Working Conditions

• Work schedule: Tuesday through Sunday.
• Designated weekly off day: Monday.
• Office hours: 11:00 AM to approximately 9:00 or 9:30 PM.
• The position requires working from office premises.