Research Director

P\S\L Group is a global organisation dedicated to putting information at the service of medicine. The companies and people of the P\S\L Group aim to improve medical care by serving those who need it, those who provide it and those who seek to improve it.

To this end, we want our information and education services to contribute to the goals we share with our clinicians, clients and supporters, namely: to accelerate the advancement of medicine and help people enjoy better, longer lives.

Purpose

Our key contribution to society is to help clinicians and those who support them provide state-of-the-art medical care.

Our primary business purpose is to help clients and supporters increase the effectiveness of activities pertaining to scientific communication, medical education and the maintenance of audience intimacy.

RxY

RxY is a multi-client, data capture, deep-mining platform, focused on capturing in-the-moment, actual prescribing decisions. RxY is often the last interaction with physicians before the prescription is filled. RxY only captures dynamic in-play patients – we believe that newly initiated and switch patients are the battleground. Utilising advanced technologies including chatbot probe, AI and Apps, RxY allows brand teams to understand the ‘why’ / ‘why not’ behind considered, not considered and converted prescribing decisions.

Overall Objectives

The Research Director has primary oversight in managing all phases of market research for a large volume of syndicated research projects. The Research Director is specifically focused on offering valuable insights and solution-based recommendations within set timelines, ensuring high quality standards and flawless execution.

Key Responsibilities

• Oversight and management to ensure market research initiatives are designed to meet client business needs and deliver on communicated timelines and deliverables, including:
• Daily communication with internal team(s) to ensure studies are designed to meet client business needs
• Conducting project kick-off meetings with client and Research Director/Sales Consultant
• Responsible for generating as well as maintaining project timelines
• Creating analysis plans and structure of report deliverables
• Working with cross-functional teams to coordinate projects from start to finish:
• Questionnaire design/review/formatting
• Fieldwork Project Managers – working closely to ensure fielding timings are met
• Translations – questionnaire & data
• Programming, Coding, & Data Analytics
• Project delivery – visuals and other analyses (across teams and internally)
• Development of written reports for clients
• Troubleshooting any potential project issues and proactively generating solutions
• Helping support the business development activities of sales staff
• Mentoring and supporting the development of the research team (in conjunction with Vice President / Account Directors), including:
• Developing close working relationships with Research Managers and Research Associates
• Providing direction and input to Associate staff in any and all project phases where warranted
• Identifying opportunities and implementing key training initiatives to enhance and improve deliverables
• Acting as an internal brand and category “expert” for majority of projects managed within a relevant therapy/practice area
• Supporting business development activities of sales staff

Reporting Structure

Reports in to Vice President, Insights & Analytics

Key Requirements

• Bachelor’s degree in relevant field (i.e. life sciences or business)
• Minimum 8 yrs experience in quantitative market research including writing questionnaires and servicing clients.
• Understanding of pharmaceutical and healthcare market research fieldwork process an advantage
• Demonstrated knowledge of market research and ability to perform & execute complex projects, demonstrated excellence in project management
• Proven ability to work well in a fast-paced, deadline driven environment
• Excellent communication (written and verbal)
• True team player
• Independent self-motivator
• Aptitude for critical thinking & intellectual curiosity
• Strong attention to detail
• Thorough knowledge and understanding of Microsoft Word, Excel, and PowerPoint. Experience with SPSS, Tableau, and Google Slides a benefit.