Senior Business Assistant

The Child and Adolescent Mental Health Service (CAMHS) is a specialist service offering mental health assessment and intervention to children and young people (up to the age of 18 years) who need more help with their mental health.

The Eating Disorders team is a specialist service, based at Mawson House, who work with groups of young people (aged between 0-18 years) who have an eating disorder, and their families. The most common eating disorders are Anorexia Nervosa, Bulimia and Binge Eating Disorder (which is also known as BED). The role of the team is to support young people to help them to recover from their eating disorder using evidenced based intervention. Treatment typically lasts between 12-18 months.

We are seeking a very knowledgeable & experienced Senor Business Assistant . The Senior Business Assistant will play a pivotal role in ensuring the smooth and efficient running of our administrative processes, providing essential support and line management to the admin staff.

Contact details: Rosalyn Overton, [email protected]

Job Description Summary (Main Duties And Responsibilities)

Leadership & Line Management

• Provide strong leadership and day-to-day management of the administrative team.
• Supervise, mentor, and support admin staff, ensuring high performance and professional development.
• Conduct regular one-to-ones, performance appraisals, and objective setting.
• Effectively manage workloads, delegating tasks appropriately to ensure efficiency.
• Handle staff recruitment, onboarding, training, and ongoing development.
• Address and resolve performance or conduct issues in line with HR policies.

Operational & Administrative Management

• Oversee and coordinate the team’s administrative duties to ensure smooth operations.
• Act as a key point of contact for administrative queries, ensuring timely resolutions.
• Maintain accurate records, data, and reports in line with compliance and governance requirements.
• Ensure high standards of customer service are maintained within the team.

Communication & Collaboration

• Liaise with senior management, clinical teams, and external stakeholders as required.
• Ensure clear and effective communication within the admin team and across departments.
• Support the implementation of new policies, systems, and procedures.

We may close the advert early, if we receive a sufficient number of applicants, so please apply as soon as possible.

About Us

Leicestershire Partnership NHS Trust (LPT) provides a range of community health, mental health and learning disability services for people of all ages. Delivered through over 100 settings from inpatient wards to out in the community, our 6,500 staff serve over 1 million people living in Leicester, Leicestershire and Rutland.

We aim to develop a workforce that reflects our community. We actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups.

Details of our benefits, leadership behaviours and other important information can be found in the Information for Applicants, please view the supporting documents.

We will consider requests to work alternative hours or varied working patterns in line with our flexible working policy.

For all substantive roles, new staff (excluding medical staff) are appointed subject to a 6-month probationary period (see Probation Policy).

All jobs will require permission to work in the UK.

For all jobs the cost of any DBS disclosure required will be met by the individual. This will be deducted from salary once started.

Applicants at risk within the local NHS who meet essential criteria will have preference for interview.