Operations Coordinator
Job Description
- Prepare professional proposals in both Arabic and English.
- Act as the primary liaison with the client’s Point of Contact (POC) to confirm participant lists, training location, and any gate pass requirements.
- Schedule and coordinate training sessions, ensuring trainer availability.
- Follow up with trainers for timely preparation and submission of training materials.
- Create and manage corporate training batches in the CRM, including participant enrollment.
- Coordinate with printing services for training materials and certificates.
- Assist trainers with setup and presentation requirements during on-site training.
- Monitor attendance, collect feedback, and encourage Google reviews during training sessions.
- Request and follow up with clients for appreciation letters.
- Collect and compile post-training feedback and generate reports.
- Maintain and update the Corporate Training File with complete and accurate records.
- Obtain training approvals from the CEO through the Head of Operations.
Requirements
- Bachelor’s degree in Business Administration, Education, or a related field.
- Proven experience in operations coordination or a similar role.
- Strong communication skills in both Arabic and English.
- Proficiency in CRM software and Microsoft Office Suite.
- Excellent organizational and multitasking abilities.
- Ability to work collaboratively with trainers, clients, and internal teams.
- Strong attention to detail and problem-solving skills.
- Experience in handling logistical arrangements.
Benefits
- Employment Visa
- Annual Air Ticket (to the home country)
- Medical Insurance