Program Manager

Job Title: Program Manager

Location: San Francisco, CA- Hybrid, 2-3x on-site

Duration: 6+ months contract with potential to extend- 40 hours/weekly

Start Date: ASAP

Pay Rate: $45-$50/hourly

About The Role

The Program Manager is a 360° project manager, collaborating with Creative, Editorial and Brand Management partners to ensure scope and schedule expectations are clearly defined and met by all team members. They will track the creative through all pipeline milestones from in-season kick-off to final leadership approval, guiding cross-functional partners toward timely development and approval.

Responsibilities

• Creates project timelines and sets milestones and deliverables in a web-based project management tool.
• Facilitates cross-functional kick-offs, reviews and approvals for vehicle specific content.
• Recaps milestone meeting takeaways and defines next steps and subsequent milestones.
• Coordinates review and final sign-off of vehicle specific content, escalating to the Senior Program Manager when additional leadership reviews and follow-ups are needed.
• Manages into creative changes with cross-functional partners, as required from in-season business reactions.
• Partners with Marketing Production and Digital Production to ensure deliverables are seamlessly passed off for final delivery and build.
• Escalates issues and recommendations to Senior Program Manager with an appropriate sense of urgency.
• Manages tight deadlines and changing priorities, sometimes intra-day.

Qualifications

• Bachelor’s Degree or equivalent work experience
• 2-4 years of project management experience, preferably in the digital, ecommerce space and/or retail environment
• Working facility with online collaboration tools and content management systems (Workfront, Airtable, MS Exchange/Office)
• Exceptional detail-orientation, critical thinking analysis, with previous experience in traffic or project management
• Excellent written and verbal skills; enjoys interacting with all types of people