Food Quality Assurance / Quality Control Officer

• Diploma in Food Science, Food Technology or related disciplines
• Knowledgeable in local & international food safety standards
• Excellent communication and training skills

Roles & Responsibilities

• Inspecting Raw Materials and Finished Products
• Assess the quality of raw materials, semi-finished, and finished food products.
• Ensure compliance with food safety standards, specifications, and government regulations.
• Conduct visual and physical inspections of products for defects, contamination, or spoilage.
• Testing and Sampling
• Collect samples for laboratory analysis and ensure proper storage and labeling.
• Monitor critical control points (CCPs) to ensure compliance with safety protocols.
• Compliance with Safety Regulations
• Ensure all products adhere to local and international food safety standards (e.g., SFA, Halal, HACCP, ISO 22000)
• Keep updated with regulatory changes and ensure production processes comply.
• Ensure proper documentation and record-keeping for audits and inspections.
• Process and Equipment Monitoring
• Ensure production equipment is functioning properly and safely.
• Monitor environmental conditions such as temperature and humidity that may affect food quality.
• Implement calibration and validation of testing instruments.
• Developing and Maintaining Quality Standards
• Design and update quality control protocols and standard operating procedures (SOPs).
• Train staff on quality standards and food safety regulations.
• Suggest improvements for production processes to enhance product quality and efficiency.
• Reporting and Documentation
• Maintain detailed records of quality control tests, inspections, and non-conformances.
• Prepare reports summarizing findings and actions taken to correct issues.
• Investigate consumer complaints related to food quality and implement corrective actions.
• Collaboration with Other Departments
• Work closely with production, procurement, and supply chain teams to resolve quality issues.
• Coordinate with regulatory agencies during audits or product recalls.
• Collaborate with R&D teams to ensure new products meet quality standards.
• Conducting Audits and Investigations
• Conduct internal audits to ensure continuous compliance with quality standards.
• Investigate food safety incidents or production failures and take corrective/preventive actions.
• Employee Training and Development
• Train employees on proper food safety practices, sanitation procedures, and quality control standards.
• Ensure workers are aware of personal hygiene standards and the use of protective gear.
• Perform any other ad hoc duties as and when assigned by the department head