Job Description
POSITION PURPOSE:
The F&B Attendant is responsible for taking food and beverage orders, serving food and beverages to guests, and handling transactions while interacting in a positive, friendly and efficient manner.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Communicates with guests to take food and beverage orders
- Prepares customer food and beverage orders
- Provides outstanding customer service and engage in suggestive selling
- Maintains equipment, performs preventative maintenance, troubleshoots breakdowns and/or calls for repairs
- Assists in stocking food and beverage items as needed
- Performs cash-handling functions, including point-of-sale (POS) system, registers, and daily reporting
- Ensures F&B outlet adheres to the highest standards of cleanliness, presentation, and service
- Ensures the daily operation of the F&B outlet adheres to operating procedure guidelines
- Assists in other positions in the F&B team as needed
QUALIFICATIONS:
Basic Qualifications And Skills
- Must be flexible regarding scheduling based on business demands, including nights, weekends and Holidays as needed
- Some High School education or equivalent
- Flexibility regarding scheduling based on business demands
- Experience utilizing basic math skills with ability to add, subtract multiply and divide
- Proven customer service skills and communication skills; able to read and interpret English language manuals relating to safety, operations, and procedures
Desired Qualifications And Traits
- Previous experience demonstrating strong customer service
- Prior experience utilizing restaurant equipment and sanitation standards
- Ability to multi-task and prioritize a variety of tasks with minimal direction
- Previous experience with cash transactions and Point of Sale systems
- Proven teamwork skills
REQUIREMENTS:
- Pass a background check and mandatory drug test
PHYSICAL DEMANDS:
- Able to lift up to 20 lbs.
- Able to bend, stretch, and twist
- Able to stand for long periods of time