Office Manager/HR Assistant

The Office Manager oversees and coordinates the administrative functions of a Developmental Disabilities Administration (DDA) Residential Group Home. This role ensures the smooth operation of the facility, maintains accurate records and provides essential support to staff and residents.

Responsibilities And Duties

• Manage and maintain accurate resident records, including personal information, medical history, and financial documentation.
• Process and maintain employee records, including timesheets, leave requests, and performance evaluations.
• Assist in developing and implementing policies and procedures to ensure compliance with DDA regulations and standards.
• Coordinate and schedule appointments, meetings, and events for staff and residents.
• Manage the facility’s inventory, including ordering and maintaining supplies, equipment, and medications.
• Prepare and submit reports, such as incident reports, progress notes, and financial statements.
• Serve as a liaison between the group home and external parties, such as healthcare providers, government agencies, and community organizations.
• Provide administrative support to the Group Home Manager and other staff members as needed.
• Ensure the confidentiality and security of all sensitive information and documents.
• Continuously identify and implement process improvements to enhance the efficiency and effectiveness of the group home’s operations.
• Assist in budget management, including tracking expenses and identifying areas for cost savings.
• Participate in quality assurance activities, such as audits and inspections, to ensure that the group home maintains a high level of care and service delivery.
• Collaborate with the Group Home Manager to identify staff training needs and coordinate professional development opportunities.
• Represent the group home at community events and meetings, advocating for the rights and needs of individuals with developmental disabilities.
• Oversee the implementation and maintenance of technology systems, such as electronic health records and communication platforms, to improve the efficiency and accuracy of record-keeping and communication.

Qualifications And Skills

• A Bachelor’s degree in Business Administration, Healthcare Administration, or a related field, or equivalent work experience is a crucial requirement for this role. It provides the necessary foundation and knowledge to excel in this position.
• A minimum of 3 years of experience in an administrative role, preferably in a healthcare or social services setting, is a key qualification. This experience equips the candidate with the necessary practical skills and knowledge—a strong knowledge of Developmental Disabilities Administration (DDA) regulations, policies, and procedures.
• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint) and experience with database management.
• Excellent organizational, time management, and problem-solving skills.
• Strong written and verbal communication skills.
• Working independently and as part of a team is a critical skill for this role. It demonstrates the candidate’s adaptability and flexibility in different work environments. Experience working with individuals with developmental disabilities is a plus.
• Valid driver’s license and reliable transportation.
• Strong leadership and interpersonal skills, with the ability to adapt to changing circumstances and prioritize multiple tasks in a fast-paced environment.
• Ability to apply customer service principles in the workplace and exercise good professional judgment.
• Detail-oriented with the ability to work independently with minimal supervision.
• Basic knowledge of office equipment, including word processors, typewriters, Dictaphone, fax, and copy machines, and a willingness to attend appropriate classes to enhance knowledge.
• Excellent organizational, prioritization, and interpersonal communication skills, both oral and written.
• Ability to handle multiple tasks and meet critical deadlines and short- and long-term project goals.
• Rest assured, we hold the utmost respect for the confidentiality of all communications related to job duties, including client and employee records and documents, as well as electronic transmissions. We also value diversity and firmly commit to respecting and serving multicultural populations—experience with multicultural and multilingual populations and multidisciplinary teams.

Schedule

• Monday to Friday
• Occasional evening and weekend work may be required as job duties are in demand.

About Us At Treasures, Inc

At Treasures Inc., we are dedicated to empowering individuals with intellectual and developmental disabilities to lead meaningful, self-directed lives. More than just a care provider, we are a united team of professionals driven by compassion, expertise, and innovation. We focus on each individual’s unique strengths and aspirations, offering comprehensive services, including residential support, nursing support, respite, shared living, personal support, housing, and community integration initiatives. Our skilled professionals collaborate to create personalized support plans that enhance independence, skill development, and community engagement.

We believe in every individual’s inherent worth and potential, striving to create inclusive environments where everyone can thrive. As an employer, we foster a diverse, equitable, and inclusive workplace culture that values the unique contributions of each team member. We invest in our employees through competitive compensation, comprehensive benefits, ongoing training, and professional growth opportunities. By joining our mission-driven organization, you can help make a lasting difference in the lives of those we serve, building a society where everyone, regardless of their abilities, has the opportunity to lead a fulfilling life and reach their full potential.

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