Senior Director of Home Care

The Senior Director of Home Care is responsible for overseeing and directing homecare programming in the State of Delaware. This position provides oversight to ensure that JEVS Delaware policies, procedures, and practices are following all State, Federal, MCO, and other relevant regulations, and works with the Quality Assurance Teams to develop and maintain these policies and procedures. The Senior Director of Home Care reports directly to Vice President of Home Care and supervises the Quality Assurance and Program Improvement department.

Job Duties

• Function as an advisor to the Vice President of FMS and provides information and data to the Executive Leadership Team as necessary.
• Drive the strategic data and analytics roadmap for the Division, including the Key Performance Indicators for the Division.
• Work closely and collaborate with members of the Technology, Education, and Development (TED) Team to support program operations.
• Oversee the intake process, procedure, and policy for new client intakes for the Delaware programming.
• Collaborate with the Executive Team to set monthly, quarterly, and yearly goals and objectives.
• Oversee, track, and monitor the submission of any license and/or accreditation renewal applications as needed, in collaboration with leadership.
• Provide exceptional internal and external customer service which supports our values of providing high quality home care while meeting clients’ needs.

Qualifications

• Master’s degree preferred or 5-7 years of related experience.
• Experience working in homecare or healthcare industry preferred.
• Strong written and communication skills.
• Strong Organizational, Time Management and Follow-through skills required
• Strong Organizational, Problem-Solving, Time Management and follow-through skills required.
• Ability to research and gather facts to determine outcomes.
• Ability to travel to Delaware.
• Ability to prioritize and work on and tasks concurrently

What We Offer

• 401(k)
• Tuition Assistance
• Health & Dental
• Paid Vacation/Sick Time
• 10-12 Holidays per year
• Reimbursement of mileage and travel expenses
• Excellent supportive business and information tools

The base salary for this position is $90,000. Base pay is one part of the Total Compensation that JEVS Human Services provides to recognize employees for their work. JEVS provides competitive Benefits; we believe that benefits should support you at work and at home. Please visit the benefits page of our careers site for more details.

At JEVS, we are committed to ensuring all our employees feel included, valued, appreciated and free to be who they are at work. We cultivate a culture where differences are valued, and we are putting resources and attention towards improving employee engagement, retention, and promotion of our talented staff.

Diversity, inclusion, and equity are core principles that guide how we cultivate leaders, build our teams, and create an environment that is the right fit for JEVS Human Services’ employees, our community partners, and the individuals we serve.

For more information about what it’s like to be a part of the JEVS team, visit our careers page at https://www.jevshumanservices.org/careers/

Qualified individuals with disabilities are encouraged to apply; reasonable accommodations will be provided. Please contact your recruiter if you are in need of an accommodation during the interview process.

JEVS Human Services is committed to ensuring equal employment opportunities. The Agency will not engage in or tolerate unlawful discrimination (including any form of unlawful harassment) on account of a person’s gender, gender identity, age, race, color, religion, creed, sexual preference or orientation, marital status, national origin, ancestry, citizenship, military status, veteran status, disability, or membership in any other protected group. Qualified individuals with disabilities are encouraged to apply; reasonable accommodations will be provided.