Job Description
CAFU is one of the world’s leading global energy delivery and vehicle services platform. Since its launch in Dubai in 2018, CAFU has continued to drive innovation, champion convenience, and give back to their customers the most precious commodity of all – time.
Ranked number one in the 2024 LinkedIn Top Start-ups List, CAFU continues to make life better through greater car connectivity, predictive enabled features, and innovation evolving the consumer experience and ease of use to make operating a car simpler and smarter.
Beginning with on-demand refuelling, CAFU continues to disrupt the status quo, connecting customers to an ever-growing roster of convenience-driven services, including on-demand car washes, battery, tyre and engine oil change services delivered anytime, anywhere!
Key Responsibilities
- Install, inspect, troubleshoot, and repair battery systems in various locations
- Conduct routine maintenance checks and preventive maintenance tasks on battery systems to ensure optimal performance and longevity
- Diagnose technical issues with battery systems and implement effective solutions in a timely manner
- Collaborate with engineering and design teams to provide feedback on product performance and reliability
- Document all service activities, including installations, repairs, and maintenance tasks, accurately and comprehensively
- Adhere to safety protocols and guidelines while working with battery systems and related equipment
- Communicate effectively with customers to address inquiries, provide technical support, and ensure customer satisfaction
- Maintain inventory of spare parts and tools required for field service activities
- Keep abreast of industry developments and advancements in battery technology to enhance skills and knowledge
Skills Required
- High school diploma or equivalent; technical certification or associate degree in electrical engineering, mechanical engineering, or a related field preferred.
- Proven experience in battery technology, installation, maintenance, and repair
- Valid UAE bike license with a clean driving record; ability to ride a bike safely and confidently
- Strong mechanical aptitude and proficiency in using hand and power tools
- Excellent troubleshooting skills and the ability to analyse complex technical problems
- Ability to work independently with minimal supervision and as part of a team
- Basic to good communication skills, both verbal and written, with the ability to interact professionally with customers and colleagues
- Physical stamina and the ability to lift heavy equipment and work in various outdoor environments
- Flexibility to work occasional evenings, weekends, and travel to different locations as needed
Preferred Qualifications
- Previous experience as a field technician or in a similar role within the renewable energy or power systems industry
- Familiarity with safety standards and regulations related to battery systems and electrical installations
- Proficiency in understanding and using phone applications