Admission Counsellor

Roles And Responsibilities

• The role holder is responsible leading the Admissions team in the campus and prospecting, nurturing and closing prospective leads, and onboarding new students.
• Leads the prospecting, nurturing and closing process in the Admissions team
• Supervises ,develops and provides guidance to the Business Development Managers, Admissions Executive and Customer Relations Officers/ Parent Liaison Officers
• Manages operations to hit performance metrics for the Admissions team in the campus.
• Works closely with the Admissions Head to understand monthly targets, tracks the monthly targets for the team, and works towards the achievement of these targets
• Collaborates with the Marketing and Academics teams to develop strategies to increase enrolment numbers
• Develops parent engagement strategies to quickly and effectively build relationships with prospective parents
• Assists in the planning and organizing of various programs and activities in the campus, such as Open House, parent-teacher events, orientation, etc.
• Able to understand the key pain points and drivers of prospective parents, and align the school’s offerings to their needs
• Monitors the offline and online channels for leads and follows up with prospective parents (e.g. one-to-one counselling for offline channels, quick response to emails and web queries for online channels or tele conversations, etc.)
• Reviews the effectiveness of the various channels and shares feedback with the Admissions Head