Lead Operations Representative-Payments

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At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:

The role requires the candidate to process FX transactions (Inward and Outward remittances), different types of Tax Payments and INR payments (NEFT&RTGS) with good accuracy and speed to meet the defined TAT.

Responsibilities:

• Efficiently process Payment transactions.
• Ensure Processing as per TAT’s / Adherence to regulatory guidelines.
• Responsible for effectively processing of transactions under FX Inwards and Outwards.
• Effective and accurate processing of Tax payments in the government portals.
• Generate new ideas and contribute towards process improvement.

Skills:

• Graduate with minimum 2-3 years’ experience or MBA with 1-2 years’ experience in Banking Operations.
• Prior experience in Payments Domain (viz. FX Inward and Outward processing, Tax payments, INR payments etc.,)
• Should possess basic knowledge of Banking.
• Good customer service and interpersonal skills.
• Good verbal and written communication skills.
• Ability to manage volumes with accuracy.
• Preparation of Internal and customer related MIS as per the requirement.
• Regular interaction with Internal and External stakeholders, clients and peers across branches for job related activities.