Executive Assistant Manager – Novotel Queenstown Lakeside

Novotel Queenstown Lakeside is located on the shores of Lake Wakatipu, a 4 star property with 273 rooms, meeting facility and a stunning view from our Elements Restaurant. Conveniently placed in prime location in Queenstown, making it one of the most iconic tourist destination Hotels in the World!

Summer in Queenstown is awesome, with the long day light hours providing the opportunity to experience a variety of outdoor activities, such as hiking, mountain biking, walking, outside dining, and beach BBQ’s. Winter being equally as fun on the slopes and in town.

We are proud of our diverse workplace with up to 30+ different nationalities from all over the world employed at the Hotel. Our team of around 130 staff, friendly and are welcoming to new members.

Job Description

We are looking for an Executive Assistant Manager, with an operational hands-on approach, a drive for achieving high levels of quality guest service, and a strong leader of the people! This rare opportunity is intended for a leader who can be developed into a General Manager in the next 1-2 years, with the role reporting directly to the Hotel General Manager, ensuring close collaboration and alignment with overall hotel operations.

• Leadership & support over the operational departments of Food and Beverage, Front Office, Reservations, Housekeeping and Engineering.
• Assist the General Manager with strategic planning, projects and reporting. Working to ensure the financial success of the hotel & always looking to drive the business forward any opportunity.
• Leading, developing and inspiring the team to create exceptional guest experiences.

Qualifications

• 5+ years’ experience across different Hotel Operational in Senior Leadership roles
• The ability to work in a fast-paced, full occupancy Hotel, across multiple departments
• The passion for the people of the Industry, leading, developing and creating opportunities for others.
• This role requires a high degree of flexibility. The successful candidate will be expected to work outside of standard bushiness hours, including weekends and public holidays, as needed. Hours may vary on business requirements, and the ability to adapt to changing schedules is essential.

Additional Information

Why work for Novotel, Queenstown?

• Staff meals provided while on shift
• Uniforms, washed and laundered daily.
• Learn your Way – Access to our Accor Academy so you can Earn while you Learn!
• Work Your Way – Flexibility to ensure a work life balance!
• Incredible Accor Heartist Benefits – including discounted Food & Beverage + Accommodation Worldwide
• Accor’s refer-a-friend bonus
• Accor’s Parental Leave Scheme
• Access to our Employee Assistance Program

Our commitment to Diversity & Inclusion: We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you’re welcome to let us know.