QA Analyst

ComPsych ® Corporation is the world’s largest provider of mental health services and GuidanceResources ® for life . Fueled by a commitment to relentless innovation and a comprehensive approach to care, ComPsych provides services to more than 78,000 organizations and 163 million individuals across 200 countries. Under our GuidanceResources ® brand, our personalized and fully integrated programs include behavioral health, absence management, and wellness journeys, which empower employees to lead healthier and more productive lives, while driving organizational excellence. Visit compsych.com to find out why 40% of the Fortune 500 choose ComPsych for their mental health needs.

Job Summary

This is an exciting opportunity in the large and growing segment of healthcare and well-being. As a member of the ComPsych Business Applications team, you will work in a dynamic and collaborative work environment. You will use your QA expertise to collaborate with a growing team through quality assurance efforts on projects critical to business stakeholders. The ideal candidate should be a self-starter who proposes solutions, follows a disciplined approach, and has a passion for finding issues before they reach production. The Quality Assurance Analyst will operate as an integral part of a high-performing technical team and will clearly communicate project status to senior team members and management, proactively assist peers and resolve conflicts, and collaborate with development teams to deliver exceptional software experiences.

Primary Responsibilities

• Design, develop, and execute comprehensive test plans, test cases, and test scripts
• Perform functional, regression, integration, and system testing across multiple platforms
• Verify software quality in web applications, batch processing jobs, and microservice ecosystems
• Document and track software defects using issue tracking systems ; propose ideas to correct processes to avoid future defects
• Collaborate with developers to reproduce, isolate, and verify bug fixes
• Participate in planning sessions, daily standups, and retrospectives
• Automate test procedures where applicable to improve efficiency and coverage
• Validate API endpoints and service integrations across microservices
• Monitor batch processing workflows for reliable execution and data integrity
• Coordinate and communicate QA cycles with development managers and business analysts
• Reviews tests and test scripts for completeness and accuracy

Expand QA knowledge base

Job Qualifications

• 3+ years of experience in software quality assurance, preferably in web and distributed systems
• Strong understanding of QA methodologies, tools, and best practices
• Experience with test management and defect tracking systems
• Knowledge of web technologies (HTML, CSS, JavaScript) and RESTful APIs
• Familiarity with batch processing concepts and asynchronous workflows
• Experience testing microservice architectures preferred
• Basic SQL knowledge for database validation
• Ability to write clear, concise bug reports and test documentation
• Bachelor of Science (BS) in Computer Science or Engineering preferred
• Working knowledge of relational databases along with development and data modeling experience is highly desirable
• Experience with automated testing frameworks such as Selenium, WebDriver, Protractor, Cypress, and/or JUnit is preferred

Benefits And Perks

• Full benefits package, including Paid Time Off (PTO), medical, dental, vision, 401(k) with match, robust EAP, wellness program, and much more
• Competitive pay with annual increases

EEO

ComPsych celebrates diversity and is an equal opportunity employer. All applicants will be considered for employment regardless of race, color, age, genetics, religion, gender, sexual orientation, gender identity, national origin, disability or protected veteran status and any other characteristic protected by federal, state or local laws. ComPsych Corporation maintains a drug free workplace.