Host – PHD Terrace New York

Guides guests to appropriate table as directed by the maître d’. Interacts with the restaurant guests, fellow team members,

and supervisors in a polite, courteous, and hospitable manner to ensure gracious hospitality.

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:

Anticipates and accommodates the needs of the guest.

Maintains the general cleanliness and orderliness of the entrance area.

Complies with Department of Health and company sanitation standards.

Actively takes and processes reservations for guests.

Assists with incoming calls and answering questions from guests.

Responsible for checking guests’ coats and other belongings (where applicable).

Assists with setting up front desk area, performs side-work and other opening/closing procedures as directed by

Management, Including

• Ensures that all appropriate menus are printed and ready for service.
• Responsible for making sure all menu books are organized with current menus.
• Collects menus throughout the venue during shift.
• Performs opening side-work as prescribed.
• Performs closing side-work as prescribed.

Reports all breakage, and damage of equipment or furniture immediately to management.

Attends and participates in daily pre-service meetings.

Participates in any training sessions or departmental meetings.

Learn by listening, observing other team members, and sharing knowledge while leading by example.

Portrays a positive and professional attitude.

Demonstrates knowledge of Tao Group Hospitality, its partners, and supporting hotel environments.

Works as part of a team and provides help and support to all fellow team members.

Assist and/ or complete additional tasks as assigned

Training Requirements

Tao Group Hospitality in-venue host person training

Education/Working Knowledge

Previous hospitality experience.

Previous host person experience.

Experience in a high-volume restaurant/nightclub/lounge.

Skills / Physical Demands / Work Environment / Schedule

The work environment characteristics and/or physical demands described here are representative of those a team member

encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable

Individuals With Disabilities To Perform Essential Job Functions

Ability to write and verbally communicate

Must have good positive energy throughout the day

Must be able to print legibly for team members, management, and guests to read

Must be able to kneel, bend, sit, and stand for extended periods of time

Must be able to move quickly

Must be able to push and lift up to 50 lbs.

Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends

upon the guest volume

May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required

Exposure to cleaning materials

Exposure to hot kitchen elements or cleaning materials.

May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required

Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment

Maintain a professional, neat, and well-groomed appearance adhering to Company standards

Must be effective as part of a team; ability to interact with internal and external customers, managers, and coworkers in a professional, courteous manner

Ability to maintain confidentiality

Ability to handle a fast-paced, busy, and somewhat stressful environment

DISCLAIMER

This job description is a summary of duties, which you are expected to perform in your assignment. It is by no means an allinclusive list but is merely a broad guide to expected duties. As a team member, you should understand that a job description

is neither complete nor permanent; it can be modified at any time. Due to the cyclical nature of the hospitality industry, team

members may be required to work varying schedules to reflect the business needs of the property. In addition, attendance at

all scheduled training sessions and meetings is required. Also, at the request of management, any team member may be asked

and expected to perform additional duties, responsibilities, or projects without notice.

I have read the qualifications and requirements of the position of Host Person. To the best of my knowledge, I believe that I

can perform these duties.