Centralized Scheduler and Remote Centralized Scheduler

Why Consider This Job Opportunity

• Salary up to $25/hr
• Opportunity for annual bonuses and a comprehensive benefits package, including medical, dental, vision, and life insurance
• 401(k) plan and paid time off
• Supportive work environment focused on providing essential services to military families
• Chance to positively impact the wellbeing of active duty military personnel and their families

What To Expect (Job Responsibilities)

• Receive, screen, and schedule appointments for callers and walk-in customers for both individual and group programs
• Maintain current schedules for staff providing individual appointments and manage rosters for upcoming group programs
• Notify customers of unscheduled staff absences and reschedule appointments in a timely manner
• Enroll and schedule customers in briefs, workshops, classes, and individual appointments
• Participate in emergency response exercises and execute assigned responsibilities related to Emergency Family Assistance Center

What Is Required (Qualifications)

• High school diploma/GED and two years of administrative support experience in a medical or social service office
• Demonstrated experience providing scheduling and customer service support
• Proficient with multi-tasking, multi-line telephone systems, and general front office skills
• Detail-oriented, self-motivated, and able to work autonomously
• Working knowledge of Microsoft 365

How To Stand Out (Preferred Qualifications)

• Knowledge of the FFSMIS system is desired but not required
• Experience in a role requiring sensitivity and empathy for diverse military families

#MedicalServices #MilitarySupport #AdministrativeJobs #CustomerService #CareerOpportunity

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