Director, Business Operations

Our innovative suite of software and hardware – augmented by advanced LLM AI, RTLS, and healthcare workflow automations – boosts efficiency across every domain of healthcare, freeing up healthcare providers to spend more of their time caring for patients. Our growing suite of technologies include staff duress alerting, asset tracking, patient elopement, revenue cycle management, clinical documentation and intake, provider copilots, patient engagement and communication, home health, remote patient monitoring, and more.

Today, we support over 250,000 clinicians across hundreds of care sites around the country. And we’re only just getting started: Healthcare’s watershed moment for AI-powered transformation is here – so join us in creating the technology to power healthcare!

Description

At Commure, our mission is to simplify healthcare. We are building the health systems of the future by co-developing software that addresses the many complex needs hospitals face today – and tomorrow. Through innovation, deep-tech expertise, and white-glove service, we empower healthcare champions to transform operations and improve care delivery. And we enable them to do so faster and with more flexibility than ever before.

As the Director of Business Operations, you will report directly to the SVP and General Manager, playing a key role in driving growth and profitability across multiple lines of business and Marketing for Athelas/Commure. While you are an individual contributor, you will be partnering with an organization of over 200+ people to scale the business. And as an extension of the Executive team, you will participate in top-level discussions, help develop strategy, drive initiatives, and own the internal operating system—including meetings, metrics, and business reviews.

This role is akin to Amazon’s Technical Advisor, designed to give top talent direct exposure to executive decision-making while driving critical business initiatives. The role is a stepping stone to P&L or business ownership, preparing individuals for leadership positions by providing hands-on experience in running and scaling a business.

What You Will Do

• Support Strategic Planning: Work closely with the SVP/GM and senior leadership across Operations, Go-to-Market, Finance, and Product to develop and execute business plans. Build financial models to evaluate new initiatives and assess their impact.
• Own the internal operating system: Design, implement, and manage the company’s internal operating system, ensuring clear metrics, structured reviews, and effective reporting. Track performance against key inputs and outputs, highlighting areas for improvement.
• Drive critical initiatives: Lead high-priority projects that directly impact the business. Act as a proxy for the SVP/GM, ensuring a high pace of decision-making.

What You’ll Bring

• 6-8 years of experience in Business Operations, Strategy & Planning, Chief of Staff, Consulting, Program Management, or Central Operations roles.
• Strong business acumen – You understand revenue and cost drivers and can evaluate initiatives based on their business impact.
• Advanced program management skills – You can structure and manage multiple initiatives simultaneously, ensuring nothing falls through the cracks.
• Data-driven mindset – You use data to drive decisions and can build reports/dashboards that provide meaningful insights. Experience with Google Sheets or Excel required; SQL is a plus.
• Influential communicator – You excel in both written and verbal communication, with the ability to align teams and represent senior leadership effectively.
• Bonus: Experience in SaaS, B2B enterprise, or large-scale organizations; MBA preferred.

Why you’ll love working at Commure + Athelas:

• Highly Driven Team: We work hard and fast for exceptional results, knowing we’re doing mission-driven work to transform the country’s largest sector.
• Strong Backing: We are backed by top investors including General Catalyst, Sequoia, Y Combinator, Lux, Human Capital, 8VC, Greenoaks Capital and Elad Gil.
• Incredible Growth: Prior to our merger, Commure and Athelas had independently grown more than 500% YoY for three consecutive years. We’ve achieved Series D funding, have an industry-leading runway, and continue to scale rapidly.
• Competitive Benefits: Flexible PTO (pending specific geographical locations) , medical, dental, vision, maternity and paternity leave. Note that benefits are subject to change and may vary based on jurisdiction.

Commure + Athelas is committed to creating and fostering a diverse team. We are open to all backgrounds and levels of experience, and believe that great people can always find a place. We are committed to providing reasonable accommodations to all applicants throughout the application process.

Please be aware that all official communication from us will come exclusively from email addresses ending in @getathelas.com or @commure.com. Any emails from other domains are not affiliated with our organization.

Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.