Relationship Manager
Job Description
Communication, Negotiation, Customer Relationship Management, Sales, Problem Solving, Networking, Analytical Skills, Time Management,
Company Overview
Victaman Services Pvt. Ltd. is a rapidly growing offshore mobile and web app development company located in Bangalore, the software capital of India. With a passionate team of tech-savvy professionals, marketing experts, and the best recruiters, we offer the latest digital technologies, marketing, and recruitment solutions to our clients worldwide. The company has 51-200 employees and is headquartered in Bangalore, Karnataka. For more information, visit www.victaman.com.
Job Overview
We are seeking a highly motivated and enthusiastic individual to join our team as a Relationship Manager. This is an entry-level position suitable for freshers with 0 to 1 year of work experience. The role is based in Bangalore Urban, Bangalore, and is a full-time employment opportunity. The Relationship Manager will play a crucial role in maintaining and building strong client relationships, ensuring customer satisfaction, and driving business growth.
Qualifications And Skills
- Strong communication skills to effectively interact with clients and internal teams
- Proficiency in negotiation to manage client expectations and reach mutually beneficial agreements
- Expertise in Customer Relationship Management (CRM) tools and practices
- Basic knowledge of sales principles and ability to promote company services
- Effective problem-solving skills to address and resolve client issues quickly
- Networking skills to establish and maintain professional relationships
- Strong analytical skills to understand client needs and provide tailored solutions
- Excellent time management skills to prioritize tasks and meet deadlines
Roles And Responsibilities
- Develop and maintain strong relationships with existing and potential clients
- Understand client requirements and provide appropriate solutions through company offerings
- Coordinate with internal teams to ensure timely delivery of services to clients
- Conduct regular follow-ups with clients to ensure their satisfaction and identify new opportunities
- Prepare and present reports on client interactions and sales activities
- Assist in the development and implementation of sales strategies to achieve business objectives
- Resolve client complaints and issues by liaising with relevant departments
- Attend networking events and industry conferences to represent the company and foster new client relationships