Training Program Coordinator

As Moore’s Training Program Coordinator, you will work with leaders and managers across the organization to help turn their knowledge into learning and support employees in their personalized learning journeys. Working in close partnership with the EVP of Operations & Learning, you will assist leaders in developing, updating, and presenting training courses; recording live presentations; and, using AI and other technologies to convert presentations into interactive learning. You will also assist managers in customizing training plans for employees in designated roles and support employees’ timely completion of coursework.

Please note this role is hybrid, based in our Madison, WI office.

Moore is a data-driven constituent experience management (CXM) company achieving accelerated growth for clients through integrated supporter experiences across all platforms, channels and devices. We are an innovation-led company that is the largest data, media, and marketing company in North America serving the purpose-driven industry with clients across education, association, political and commercial sectors.

For more information about Moore Digital and Moore, please visit www.mooredigital.com and www.wearemoore.com.

Your Impact:

• Assist leaders across Moore in developing and maintaining training courses.
• Coordinate live training classes (scheduling, promotion, logistics, evaluations).
• Maintain course information in Moore’s learning management system (LMS).
• Partner with managers to create customized training plans for employees in key roles.
• Assist managers in supporting the timely completion of training plans for their employees.
• Administer training plan evaluations for both managers and employees.
• Facilitate and support appropriate employee participation.
• Produce and distribute enterprise learning metrics for senior leadership, course evaluations for instructors, and learning reports to managers teams and employees.

Your Profile:

• 2+ years’ experience in administrative or training support role.
• 1+ year of experience in customer-facing role.
• Proven ability to work independently and collaboratively.
• Excellent planning and organizational skills.
• Excellent verbal and written communication skills.
• Stellar customer service skills.
• Strong MS Word, PowerPoint, MS Excel and Outlook skills.
• An interest in leveraging the power of AI highly preferred.

How We’ll Support you:

• Join the largest marketing and fundraising company in North America serving the nonprofit industry where we prioritize innovation and professional growth.
• Collaborate with industry subject matter experts with over 5,000 employees across the enterprise.
• To help you stay energized, engaged and inspired, we offer a wide range of benefits including comprehensive healthcare, paid holidays and generous paid time off so you can have the time and space to recharge and pursue your other passions and be with the people you care about.
• Moore is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.