Associate Centre Manager
Job Description
This job is provided by apna.co Key responsibilities
- Sales: – Responsible for promoting and selling memberships to potential new clients
- Walk-ins/Trials
- Responsible for achieving target by driving conversion
- Responsible for Upselling
- Should maintain record of every interaction with new user
- Should enter all details of customers, walks ins on internal tools
- Operations: -Managing center experience and incremental enhancements
- Timely Opening and Closing of the center
- Inventory management: Ensure inventory of essentials, supplies and equipment, responsible for both stocking and re-ordering (first-aid, stationary, water, towels etc.)
- Managing classes and workouts
- Ensuring punctuality of trainers and classes
- Handle issues with respect to attendance, equipment and space availability
- Customer interactions and troubleshooting
- Interact with walk-ins and prospective clients
- Improving member attendance through meet and greet, familiarity building and creating a welcoming atmosphere
- Take feedback from members and partners about classes and document the same
- Handle issues that may lead to consumer experience during or pre/post class
- Center facility audits and inputs
- Ensure that we do daily audits of the center and facility including all supplies and essentials
- After 12 Months of consistent performance, Consultant shall be eligible for a conversion to Full Time employment.