Branch Head
Job Description
This job is provided by apna.co Job Description of Branch heads
- Responsible for timely opening of branch along with a guard and one staff every morning.
- Conducting morning meeting as per the guidelines from CO (N) at sharp 9.00 am.
- Discussion of Circulars/IOMs issued by CO (N).
- Submitting daily work plan to Regional manager as per the guidelines.
- Conducting morning team meeting to review and appreciate the team for target achievement in
each products.
- Collecting of daily work plan from all branch staff and prioritize and allocate works among
staff.
- Review/Compliance the customer complaints if any.
- Recommendation and Sanctioning of ACR, Pending leave and other employee request of
employees.
- Branch Manager to tally the gold loan packets at the day end as per the process laid down at
organization.
- Responsible for planning and conducting weekly marketing activity for increasing footfall in
the branch.
- Responsible for target allocation of all products to the branch staff well in time.
- Review of NPA Recovery/Auction Identified accounts and ensuring meeting two NPA
customers daily.
- Ensuring meeting at least two HNI customer everyday morning/evening so as to promote
company new products and offerings.
- Monitoring office activity, including number of transactions, loan volume, sales volume etc.
- Maintenance of important registers/Documents/ KYC in branches to ensure AUDIT and
statutory compliance.
- Ensuring Systems and procedures for all daily activities in all dealings as per the guidelines of
Audit and CO (N).
- Review of Spurious/Less Purity/ Fraud /Dacoity/Packet-Item- Missing / Police Seizure/
Insurance Claim cases.
- Review the Progress of Legal cases pending if any.
- Ensuring Safe custody of valuables and Surveillance over branch transactions.
- Identify the training needs of the staff and ensuring the commencements of same.
- Branch managers to conducts the quarterly physical verification of packets and submission of
the manager’s certificate.
- Proper record and track of IOM,s Rent agreements, renewal dues, Tax details, TDS, and Guard
Payments.
- Maintaining and Supervising of IT infrastructures / Security measures / PC/ Printer/ Alarm
system/ Biometrics/UPS in the branch.