Job Description
Main Responsibilities
- Process incoming orders from sales representatives in a timely manner to ensure customer satisfaction.
- Follow policies and procedures to ensure compliance with internal and external regulations.
- Liaise with stakeholders across functionalities to resolve issues.
- Schedule airfreight shipments with distribution centers.
- Produce export documentation to meet local and foreign regulations including Country of Origin, Harmonized Tariff Schedule, Valuation, Letter of Credit, and Licensing and maintain technical files for all shipments.
- Perform inventory receiving and movement transactions in SAP S4/HANA
- Reconcile monthly inventory balances in Finish Goods locations to ensure inventory accuracy and integrity.
- Monitor performance KPI’s of transportation and warehouse service providers.
- Negotiate, administer, and review service agreements with carriers, customs brokers, and transportation service providers.
- Conduct analysis of alternate transportation methods and programs, along with projected cost and service improvements.
- Assist in developing long-term logistics strategies for international shipping.
- Expedite difficult shipping situations (e.g., dangerous goods, temperature sensitive material and field service priority orders) to ensure customer satisfaction.
Requirements
- Strong in Microsoft Office applications
- Preferred system experience with SAP S4/HANA.
- Sound analytical abilities and great attention to detail
- Effective communication skills, written and oral (English) and interpersonal skills are critical for this position
- Familiar with Lean Six Sigma principles
- Ability to balance multiple priorities simultaneously
- Able to work independently and in cross-functional teams
- Good in communication & stakeholder management