Sr Reg Logistics Cust Serv Manager

Other
Bengaluru (Karnataka), Karnataka (India), India
February 27, 2025
Full-time
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Job Description

Job Description

Position Title: Sr Reg Logistics Cust Serv Manager South

Function: Replenishment

Internal

Key Stakeholders:

  • Regional Sales
  • Regional Commercial
  • Regional QA
  • Regional manufacturing
  • GM Replenishment
  • National Logistics Manager

External

  • Vendors
  • Auditors
  • Local authorities (for permits and licenses)

Educational Qualification: Post-Graduation in Management (Tier-1

Experience

4-6 years (from a Tier 1 institute)

(experience in Logistics & Customer Servicing preferably with FMCG background. Knowledge of Freight is an added advantage)

Desired Competencies

  • Good understanding of warehouse processes and transportation
  • Good Communication skills
  • Commercial and Negotiation Skills.
  • Self-motivated & performance driven. Very high level of execution skill.

Key Responsibilities

Secondary Transportation

  • Secondary freight budget for region
  • Vendor development for region
  • freight negotiation
  • Daily execution of shipments (placement of trucks)
  • Monitor performance mechanism and development for transporters
  • Monitor Vehicle utilization RS / kg

Warehouse management

  • Warehousing budget for region
  • Selection of warehouse and negotiations
  • management of overheads and detentions
  • Hygiene and safety of warehouse
  • Daily operational excellence
  • Drive central improvement agenda for warehouse
  • Roll out depot operational training to depot personnel and trainer. Call 2-3 depot level and run 1 day complete training done by corporate
  • Help execute warehouse audits
  • SOP roll out at warehouse
  • Implement national initiatives for warehouse (GST implementation, cycle count for daily inventory check. (Eg. 1)
  • Monitor ageing and obsolesce of stock and prepare stakeholders to take necessary actions
  • Warehouse layout design to be led by the respective region (where to keep what product)
  • Applying and renewal of licenses at the depot

• Customer Service

  • Availability of stock at distributor point
  • Timely execution of shipments
  • Drives PDP compliance, CRS Compliance (continuous replenishment), fill rate by channels (MT, GT, CSD, ACD) at depot level
  • Track executions from depot on a daily basis to ensure sales targets are achieved

• Team management and Stakeholder Management

Sales, distributors, quality, vendors, commercial

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