Administrative Assistant – Home Health

Job Description

Purpose of this position

The purpose of this position is to provide clerical support to home care department personnel and to provide all facility contacts with prompt, courteous attention to their requests. This position performs secretarial duties, record keeping, administrative detail and follow-up functions to assist administration.

Duties And Responsibilities Include, But Are Not Limited To

  • Assist the Home Care Manager in planning, developing, organizing, implementing, and performing administrative procedures.
  • Create monthly schedules for both caregivers and clients. As needed, ensure that all shifts in monthly schedule are filled.
  • Maintains long term care insurance billing, processing, and verifying of insurance information monthly.
  • Conducts rolling audits of WHH client files.
  • Field incoming calls, maintain referrals forms and submit home care intake forms to RN and Home Care Manager as needed.

Qualifications

Graduate from high school

Associate degree in office technology or equivalent experience

Courses in medical terminology preferred

Minimum typing speed of 45 wpm with high degree of accuracy

3-5 Years Secretarial Experience Preferred

Delegation of authority

Authority is delegated to the individual in this position to:

  • screen telephone calls and route to the appropriate individual or department
  • answer all questions promptly, courteously and accurately
  • route all deliveries to appropriate departments
  • obtain information, when appropriate and relay information to appropriate individual(s)
  • take referrals and complete information on home care intake form to provide to home care RN

Hiring Manager

Jessica Pretz, Home Care Manager- [email protected]

Warm Hearth Village

A Nonprofit Community

Our Mission: Fostering a person-centered approach to aging in an inclusive environment that redefines retirement.

Our Vision: To nurture a transformative culture where people live and work in community, knowing their contributions are essential to our success.

Our Values: Innovation, Community Collaboration, Passion, Inclusiveness and Ethics.