Customer Service Officer – Neom

About the role

We are seeking a highly motivated Customer Service Officer to join our Neom branch. If you have a strong passion for delivering exceptional customer service and excel in a fast-paced environment, this opportunity is for you

.
Responsibiliti

• es
  Manage customer service operations at the branch, including vehicle arrangemen
• ts.Oversee the preparation and inspection of returned vehicl
• es.Ensure all transactions align with corporate guidelines and resolve customer inquiries prompt
• ly.Support the Branch Manager in facilitating vehicle deliveries and scheduling based on business nee
• ds.Coordinate with operations staff to maintain seamless servi
• ce.Provide reports and maintain accurate recor

ds.
Requirements and sk

• ills
  Diploma or Bachelor’s degree in Business Administration, Public Relations, or a related f
• ield.1-2 years of experience in customer service (preferably in car rent
• als).Excellent interpersonal and communication sk
• ills.Strong organizational and coordination skills with a keen eye for de
• tail.Fluency in Arabic & English (spoken & writ
• ten).Experience with CarPro or similar systems is a
• plus.Proficiency in MS Office Suite (Word, Excel, PowerPo

int).
Why Jo

1. in Us?
   Opportunity to collaborate with leading government, semi-government, and corporate c
2. lients.Career growth and development within a dynamic in
3. dustry.Collaborative work environment with experienced profess
4. ionals.Engage in meaningful work with real impact in a dynamic in
5. dustry.Be part of an industry leader shaping the future of mobility sol

utions.
If you are a motivated professional with a passion for customer service, we’d love to hear f

rom you!
Apply now and be part of our grow

ing team!