Manager, Student Support and Wellbeing

About TAFE Queensland

TAFE Queensland is proud to be the largest and most experienced Vocational Education and Training provider in the State. For more than 140 years, TAFE Queensland has delivered practical and industry-relevant training to provide students with the skills and experience they need to build lifelong careers. We have recently been named State Winner of the 2023 Large Training Provider of the Year at the prestigious Queensland Training Awards and the Australian Training Awards. Our training is delivered to students and apprentices on-site, online, in the workplace, or on-campus to give people the skills they need to enrich their communities, support their industries, and strengthen their local economies.

By working at TAFE Queensland, you can be a part of a highly experienced workforce closely connected with their industries and dedicated to delivering best practices and innovative training.

Role

In TAFE Queensland, South West region, we have a strong focus on workplace culture and we value employee collaboration, strong leadership and high performing teams. We believe that every employee has a role to play in “making great happen” through the embodiment of the following core values and behaviours in all that we do:

• We take ownership
• We are brave and contribute
• We invest in each other
• We seek to understand
• We celebrate success

Your Opportunity

We have an exciting temporary full-time opportunity available for a Manager, Student Support and Wellbeing to join our Student Support team at TAFE Queensland’s Ipswich or Toowoomba Campus. This opportunity is available until 31 December 2025, with the possibility of extension.

As the Manager, Student Support and Wellbeing, you will be responsible for leading the development, implementation and delivery of student support and equity services across TAFE Queensland’s South West region.

The role is also required to adopt and promote high-quality, trauma-informed approaches to student wellbeing, disability support and equity services to support student retention and successful educational outcomes.

This position reports to the Director, Corporate Solutions and leads a team of student support roles.

Salary

The salary range for this position at the AO7 classification is $131,080 – $140,381 (gross) per annum.

Benefits

• Four (4) weeks recreation leave (accrued annually)
• Flexible work options (e.g. Purchased leave, compressed hours, telecommuting)
• 12.75% Superannuation and Salary packaging options available
• Financial assistance towards relocation expenses may be available
• Professional development and study assistance available
• Wellbeing initiatives and social responsibility programs
• Access to Employee Assistance Program
• Access to private health corporate plans and corporate discounts (e.g. Fitness Passport, Apple products, Dell products, Lenovo products)
• Comprehensive Domestic and Family Violence (DFV) support options
• Work at Home Software (e.g. Adobe and Microsoft software)
• Employee discounts or deals related to work-at-home software, Apple products, Dell products, Lenovo products, fitness passports, and private health insurance.
• Annual staff recognition awards and years of service recognition
• Pride Network for LGBTQIA+ employees and allies
• White Ribbon Australia Accredited Workplace
• Free car parking

Highly Desirable

Candidates Who Possess The Following Will Be Highly Regarded

• Tertiary qualification in Education, Psychology, Social Work or a related field (preferably a post-graduate qualification).
• Minimum of 5 years’ experience as a practitioner in field, including developing support plans and counselling clients.
• Minimum of 5 years’ team leadership experience in government or non-government organisations in a related field.
• Experience working with First Nations students, refugee and migrant clients, and clients with disability.

How To Apply

If you’re interested in this role, please use the ‘Apply’ button to apply through the TAFE Queensland Recruitment Portal where you can view the full role description.

When submitting your application, please ensure you provide the following:

• a detailed resume including the contact details for two referees (preferably one of whom is your current supervisor); and
• a cover letter which outlines your known skills, abilities, knowledge and experience, why you are interested in the role and what you will bring to the role within the context of the “How you will be assessed” criteria detailed in the role description (a maximum of 2 pages).

Closing date: 12:00pm Wednesday, 12 March 2025

Job Reference Number: TQ2025-221

Contact

Michele Berkhout

Director, Corporate Solutions

Phone: 0418 859 247

Email: [email protected]

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