Assistant Manager

At State of Play Hospitality, we believe in the power of hospitality to bring people together and create unforgettable moments. We’re seeking friendly and outgoing individuals to join our team. If you have a passion for providing exceptional service, a welcoming demeanour, and the ability to create a positive first impression for our guests, we want to hear from you!

Hijingo fuses the traditional game of bingo with leading edge, high spec production and theatre visuals. As an entertainment environment think a blend of Blade Runner and Tokyo Nights coupled with a premium F&B programme to create a highly charged, immersive experience.

Our Core Values Define How We Work Together

We Take the Initiative – We’re Thoughtful – We Strive for Excellence – We Celebrate the Wins

Our Leadership Principles Guide How We Lead And Grow

Listen to the Customer – Own the Problem – Test and Learn – Create Positive Energy – Show Urgency

Be Consistent and Fair – Be Both Independently Minded and a Team Player – Be a Big Person

Be Respectful of Company Resources – Deliver Results

Overview Of Role

The Assistant Manager helps the master of ceremonies, the General Manager, with ensuring a strong culture, maintaining Company values, while delivering entertainment unmatched in the market. This position is the ringleader running the shift to help our team members exceed our guests’ expectations. This individual embraces our standards, systems, welcomes change within a growing Company, and leads by example every shift. The Assistant Manager leads the way to go the extra mile for our guests and understands we work with each other to support one another.

Benefits

• Celebrate Together – An annual company party to recognise and reward our team
• Exclusive Discounts – Perks for you, your friends, and family across our venues
• Stay Fuelled – Free staff meals on shift
• Refer & Earn – Get rewarded with our Refer-a-Friend bonus
• Flexible Pay – Get early access to your earned wages with Wagestream
• Generous Time Off – 31 days of holiday per year (pro-rata), including bank holidays
• Vision Care for our managers – Free eye tests to keep you seeing clearly
• Safe Journeys Home – Paid Uber home after midnight for closing managers
• Wellbeing Support – Access to our Team Assistance Programme for confidential advice and support
• Peace of Mind – Life Insurance for financial security

Milestones

• 1 year: Enhanced Maternity & Paternity payment – as part of our family we’ll help support yours
• 1 year: Volunteer Day – an annual day paid for you to give back to our local community
• 3 years: £200 bonus + holiday increase to 32 days
• 5 years’: £400 bonus + holiday increase to 33 days
• 10 years’: 2- week paid sabbatical

Equality Opportunity Statement

State of Play Hospitality is proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all qualified applicants and team members, regardless of race, religion, sex, sexual orientation, neurodiversity, marital or civil union status, age, nationality, disability, pregnancy, citizenship, gender identity or expression, or any other characteristic protected by law.