Trainer (Home Centre)

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Responsibilities

Training Delivery:

• Deliver trainings on job/classroom/virtual using various engaging techniques on product knowledge, selling skills, VM, store operations and other topics
• Assess and determine the training needs of all individuals and teams through comprehensive TNIs with retail teams across the region
• Research and implement new training techniques
• Conducting induction for new joiners
• Identify and track training effectiveness using qualitative and quantitative parameters
• Frequent travel to stores to meet store specific training requirements
• Design training calendars and manage the full training delivery cycle
• Design and lead activations to support learning implementation

Content Development

• Create training content – functional & soft skills using multiple tools
• Staying abreast of L&D trends in the area of instructional design and content creation
• Design and Conduct onboarding sessions for new hires
• Design and deliver role specific initiatives in the areas of functional, soft skills and leadership skills across retail roles
• Design, organize and present various training sessions in an engaging and informative manner on a one to one or large groups of employees
• Execution of administrative tasks pertaining to LMS
• Develop strong product knowledge awareness to design effective learning modules

Reporting

• Maintain updated records of all trainings
• Publishing regular reports to the territory on learning adoption
• Design and publish various learning related dashboards as per defined frequencies
• Awareness of e-learning platforms to design, deploy modules
• Periodically updating training MIS centrally

Qualifications

• With minimum five (5) years of relevant experience in the same role
• Preferably coming from the retail industry
• Must have knowledge in retail operations and processes
• Proficient in computer systems
• Interpersonal, listening, and communication skills required

About Us

Our journey started in 1973 with a single store in Bahrain. Since then, we have grown into a global retail and hospitality group. The proud creator of 25 plus value led, own-built brands across retail, hospitality, food, and leisure.

Over the years, our UAE – based group has evolved into a comprehensive retail and hospitality entity, with over 2200 retail stores, leisure, and hospitality outlets, panning the GCC, Middle East, India, Southeast Asia, and Africa. Today, Landmark Group is one of GCC’s largest omnichannel retailers and India’s top home and fashion retailer.

We take immense pride in the organic growth of our retail brands, which have blossomed into household names. From Max, Splash, Babyshop, Centrepoint, Shoemart, Homecentre, Emax, Fitness First, to Funcity, to name a few, our brands span across a multitude of categories, enriching the lives of countless families over the past decade.

About The Team

Home Centre is the largest omnichannel retailer for home furnishings in the Middle East, North Africa & the Indian sub-continent.

Home Centre offers outstanding value, quality products, and exceptional customer experience which is revealed in their new brand identity that is underpinned by their customer-first approach of enabling every home to tell its own unique story.

Established in 1995 with its first store in the UAE, today Home Centre has a wide network of over 80 stores, across the UAE, KSA, Bahrain, Egypt, Kuwait, Oman, Qatar, and India. Easy to navigate and serving as a one-stop solution for all home furnishing, the Home Centre e-commerce platform provides customers an extensive range of over 14,000 products at the tip of the fingers.

Job Info

• Job Identification 100259
• Posting Date 02/18/2025, 09:41 AM
• Apply Before 02/25/2025, 09:41 AM
• Job Schedule Full time
• Locations Kuwait
• Category Office
• Brands HOME CENTRE
• Job Function Human Resources

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