Talent Acquisition Specialist

As a Talent Acquisition Specialist, you will take full ownership of the recruitment function at Trengo. Acting as a trusted partner to our hiring teams, you’ll ensure we attract and hire top talent while fostering diverse and high-performing teams. You will also drive employer branding initiatives to showcase Trengo’s vibrant, international, and inclusive work environment.

This role offers flexibility, with 32 to 40 hours per week, allowing you to contribute at your best while maintaining a work-life balance.

At Trengo, we believe in a world where technology empowers the relationship between companies and their customers. That’s why our mission is to build an AI-powered customer engagement platform to replace repetitive work with meaningful conversations. How do we do that? Our software makes it easy for customer-facing teams to communicate with customers via multiple channels, all in one shared inbox. Email, Instagram, Facebook, WhatsApp, live-chat, you name it. With a Series A investment of $36M led by Insight Partners and Peak Capital and becoming one of the four official WhatsApp Business Solutions Providers in the Netherlands, we empower our customers to scale their businesses and optimize the channels their clients truly prefer.

What The Role Looks Like

• Full-cycle recruitment: You will own the recruitment process from start to finish for roles across Tech, Commercial, and G&A teams, including writing job descriptions, sourcing candidates, conducting interviews, and closing offers
• Collaboration with Hiring Managers: Partner closely with hiring managers to understand their team dynamics, role requirements, and desired qualifications. Advise and guide them throughout the hiring process to ensure a smooth and efficient experience
• Develop and optimize recruitment processes, ensuring efficiency and an excellent candidate experience
• Source proactively using platforms like LinkedIn Recruiter and other tools to attract top talent
• Build and maintain a strong talent pipeline for current and future hiring needs
• Data-driven mindset: Track key recruitment metrics such as “time to hire”, “time to fill” and “quality of hire” to measure the success of your hiring efforts. Utilize data to identify bottlenecks and continuously improve processes
• Lead employer branding initiatives to highlight Trengo’s culture and attract diverse talent
• Ensure a stellar candidate experience, approaching every interaction with honesty, empathy, and transparency

What You Can Bring

• 2+ years of experience in a full-cycle talent acquisition role, preferably in a startup or scale-up environment
• Experience recruiting for tech and commercial roles
• Proactive and independent – you like to take initiative and explore new ideas
• Resourcefulness – you find creative ways to attract top talent
• Ability to engage effectively with candidates and manage successfully internal stakeholders
• You’re able to manage multiple roles at once in a fast-paced, dynamic environment
• Experience with LinkedIn Recruiter, other sourcing channels and an ATS is a must

What We Offer

• Finding yourself in a fast-growing company where your career can evolve. With the help of your number one supporter, your manager, you will follow our departmental growth tracks to pursue the career you want. This is one of the reasons for our positive Glassdoor reviews (4/5)
• We really value flexibility and trust our people. That’s why we work hybrid, and our people can work from abroad for 60 days per year
• Free sessions with on-demand psychologists from OpenUp. Your mental health is important to us
• An education budget to feed your curiosity and 2 extra days off for your courses or conferences, if needed
• 28 vacation days to rest, have fun, and travel as you wish!
• Internet and phone allowance every month!
• Fancy learning Dutch? We also offer Dutch courses for our international employees!
• When you work from our beautiful office: you can bet we have delicious warm lunches together prepared by our in-house chef and workplace experience team. Also, your traveling expenses to Utrecht will be reimbursed

Your Recruitment Experience At Trengo

We aim for our recruitment experience to be fast, enjoyable, and fruitful – for both sides. Via this link, you can see what you can expect from your recruitment journey with us.

Otherwise don’t worry, we understand if you don’t know what to do right now. You like what you read but you still have questions before deciding to move forward. We got you! I am Evangelos, your friendly recruiter. Happy to clarify any doubts, so you can make a good choice, whichever that is. If you are not ready to apply yet, feel free to ask a question in the flowbot. If you are ready, talk to you soon.