Account Manager
Job Description
At CivicPlus, we strive to bring our company vision to life through innovation and collaboration. Supported by approachable leadership and transparent communication, we’re empowered to make an impact on local government and the residents they serve. Grow your career alongside great people, where authenticity is welcome, successes are celebrated, and potential is nurtured.
Position Description
The Account Manager serves as the main point of contact for our CivicPlus customers. This position will be responsible for relationship management as well as ensuring adoption and engagement with the CivicPlus solutions.
The Account Manager will work alongside of a highly driven team of CP professionals to ensure that client needs are being met in their assigned territory. This position requires excellent problem-solving & time-management skills, the ability to adapt to change and the ability to meet an annual sales quota.
What We’re Looking For
Note: We know that excellent candidates can have all sorts of backgrounds and experiences, so please don’t hesitate to apply even if you don’t meet 100% of the listed requirements!
- 1+ Years Sales Experience
- Bachelor’s Degree in Business Administration or similar field
- Strong persuasive, analytical, and interpersonal skills
- Strong CRM skills, preferably with Salesforce
- Strong and consistent phone presence
- Ability to prioritize multiple tasks/deadlines
- Must have professional-level written and oral communication skills
- Ability to have tough conversations that balance the needs of our clients and company
As An Account Manager, You Will
Work to clearly and succinctly communicate the company’s value proposition, while managing the sales cycle from start to finish, and address sales-related questions. You will respond to client correspondence in a timely manner and maintain an active pipeline of forecasted sales to meet monthly quota objectives, working closely with your manager on each opportunity. You will manage complex and challenging customers within your assigned territory, striving to improve overall customer satisfaction in assigned accounts. Additionally, you will respond to customer RFPs within your territory, collaborating with other departments to create account plans that expand recurring revenue, and other duties as assigned.
Compensation And Benefits
- Estimated Salary Range: $47,400 – $60,000
- The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and is based on a 40-hour work week.
- Potential Variable Pay: Based on set quotas or goals or targets
- Benefits: Comprehensive health insurance, dental insurance, vision insurance, Flexable Time Off, 401(k) plan, and more.
What makes being an Account Manager exciting?
- The ability to connect and build relationships with current customers.
- Utilizing your knowledge on our company and software to leverage solutions to customer.
- Working cross-departmentally with other departments within the company.
We are committed to providing equal employment opportunities to all qualified individuals and will make reasonable accommodations for individuals with disabilities during the interview process. If you require an accommodation, please let us know in advance so we can make appropriate arrangements. We welcome and encourage candidates of all abilities to apply for this position.
Please be aware of scammers who may fraudulently allege to be from CivicPlus. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information such as bank account numbers, identification numbers, etc through social media or chat-based apps, nor do we request or send money for the purchase of business equipment or request interviews via text message. If you suspect fraud, please report it to your local authorities, as well as reaching out to us at [email protected] with any information you may have.
PLEASE NOTE: CivicPlus is currently unable to provide visa sponsorship for this position. Applicants must be authorized to work in the US.
This position will remain open until Thursday, March 6th at 4:00 pm CST. We encourage you to apply as soon as possible, as applications will be reviewed on a rolling basis, and the posting may close earlier at the discretion of the Talent Acquisition team
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