Remote- Call Center Scheduler, Access Point

Why Consider This Job Opportunity

• Opportunity for career advancement and growth within the organization
• Work remotely from the comfort of your home
• Excellent total compensation package, including competitive salary and benefits
• Comprehensive benefits including 401k, PTO, medical, dental, vision, and tuition reimbursement
• Chance to make a positive impact on patient care and engagement

What To Expect (Job Responsibilities)

• Answer inbound patient scheduling calls and address concerns satisfactorily
• Schedule, re-schedule, and cancel patient appointments accurately
• Collect and enter patient demographic and insurance information
• Provide exceptional customer service and assist patients with scheduling needs
• Maintain confidentiality and adhere to company policies and procedures

What Is Required (Qualifications)

• Must live in the United States
• High School Diploma required; Associate or Bachelor’s degree preferred
• One year of previous call center or customer service experience required
• Excellent communication skills, both oral and written
• Ability to multitask and work in a fast-paced environment

How To Stand Out (Preferred Qualifications)

• Basic healthcare knowledge preferred
• Experience using multiple software systems in a professional setting

#HealthcareServices #RemoteWork #CustomerService #CareerOpportunity #CompetitiveBenefits

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