Product Manager – Home Lending
Job Description
As a Product Manager in the Home Lending product team, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
Job Responsibilities
- Develops a product strategy and product vision that delivers value to customers.
- Partners with the Product Associate to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery.
- Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap.
- Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition.
- Builds the framework and tracks the product’s key success metrics such as cost, feature and functionality, risk posture, and reliability.
- Considers and plans for upstream and downstream implications of new product features on the overall product experience.
- Collaborates closely with cross-functional teams and plays a crucial role in shaping the future of our products and ongoing success.
Required Qualifications, Capabilities, And Skills
- Atleast 5 years of experience or equivalent expertise in product management or a relevant domain area.
- Advanced knowledge of the product development life cycle, design, and data analytics.
- Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management.
- Demonstrated ability to work independently, and self-directed.
- Collaborative and a high level of comfort and effectiveness in coordination roles; working with multiple business and technology partners to drive transparency in project deliverables.
- Proficient in Microsoft Office Suite. Specifically, Excel, Word, Visio, and PowerPoint.
- Working knowledge of Technology (i.e., AWS, Microservices, Observability).
Preferred Qualifications, Capabilities, And Skills
- Demonstrated prior experience working in a highly matrixed, complex organization.
- Strong understanding of US Mortgage drivers with some understanding of broader business context.
- Strong communication skills, both oral and written (able to effectively communicate/influence through various levels in the organization).
- Sharp analytical, problem-solving, and leadership skills.
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About The Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
For many, owning a home is the ultimate dream and we’re here to help customers make responsible choices throughout the home buying process through our online tools and advice. Whether purchasing a first home or vacation home, refinancing an existing loan or tapping into a home equity line of credit, we offer comprehensive services to help homeowners at every stage of their journey.