Key Account Manager

Job Description:

Imploy Recruitment Agency is hiring on behalf of a leading digital agency based in Riyadh, Saudi Arabia. We are seeking an experienced Key Account Manager to oversee client relationships, ensure project delivery, and drive business growth. This role offers a hybrid working environment with a combination of remote and on-site work in Riyadh.

Key Responsibilities:

• Serve as the primary point of contact for key clients, building and maintaining strong relationships.
• Develop strategic account plans to achieve business objectives and client satisfaction.
• Collaborate with internal teams (creative, marketing, and development) to deliver high-quality services and solutions.
• Monitor account performance, analyze metrics, and identify areas for improvement.
• Ensure timely and successful delivery of agency services based on client needs.
• Identify opportunities for upselling and cross-selling agency services.
• Prepare reports and presentations to update clients on project progress and outcomes.

Qualifications:

• Bachelor’s degree in Business, Marketing, or a related field.
• 5+ years of experience in account management, preferably within the digital marketing or advertising industry.
• Strong understanding of digital marketing trends and services.
• Excellent communication, negotiation, and interpersonal skills.
• Proven ability to manage multiple client accounts and projects simultaneously.
• Experience working in a hybrid environment is a plus.
• Proficiency in CRM software and project management tools.

What We Offer:

• Competitive salary package
• Hybrid work flexibility (on-site and remote work balance)
• Opportunity to work with leading clients in the digital space
• Collaborative and innovative work environment