Booking & Ticketing Staff

Booking & Ticketing Staff

Department:Northern Regional Office

Work location:Noi Bai Ticketing Office (HAN) | Ha Noi (HAN)

Salary:Negotiate

Start date:18/02/2025

End date:18/04/2025

Contact information

• Vietjet Plaza, 60A Truong Son Street, Ward 2, Tan Binh District, Ho Chi Minh City
• +84 028 3547 1866
• [email protected]

Job Description

• N?m v?ng Nghi?p v? vé, các thông tin v? s?n ph?m ph? tr?.
• D?ch v? khách hàng ??t tiêu chu?n theo quy ??nh chung.
• Th?c hi?n ?úng quy ??nh v? th?i gian làm vi?c.
• Ph?i h?p v?i các phòng ban x? lý ph?n h?i.
• Tham gia các ho?t ??ng chung c?a ??n v?/công ty.
• Khác: Các công vi?c khác do Qu?n lý tr?c ti?p giao phó.
• Master the ticketing operations and relevant information about auxiliary products.
• Provide customer service that meets the general standards.
• Adhere to the working hours regulations.
• Coordinate with other departments to handle feedback.
• Participate in general activities of the unit/company.
• Other: Perform other tasks assigned by the direct manager.

Requirements

• H?c v?n:
• Trình ?? Trung c?p tr? lên.
• Ngôn ng?:
• S? d?ng t?t Ti?ng Anh.
• Ch?ng ch? Ti?ng Anh: TOEIC 300+ ho?c t??ng ???ng.
• Yêu c?u khác:
• ?u tiên am hi?u ngành hàng không, ch?m sóc khách hàng.
• Nhanh nh?n, d? g?n, bi?t quan tâm, có ??o ??c, linh ho?t, th?t thà, bi?t l?ng nghe, kiên nh?n và có kh? n?ng giao ti?p hi?u qu?.
• S?c kh?e t?t, ?áp ?ng ???c làm vi?c theo ca, s?n sàng ?i công tác, thành th?o tin h?c v?n phòng.
• Education:
• Intermediate degree or higher.
• Language Skills:
• Good at English.
• English certificate: TOEIC 300+ or equivalent.
• Other requirements:
• Preferably knowledgeable about the aviation industry and customer service.
• Agile, approachable, attentive, ethical, flexible, honest, listen openly, patient and able to communicate effectively.
• Good health, able to work in shifts, willing to travel for work, proficient in office software.