Regional Director- Latin America and Caribbean

Job Type

Full-time

Description

Job Summary:

The Regional Director for Latin America & Caribbean will be responsible for promoting and increasing the uptake of the ICC family of solutions, in both English and Spanish, within the designated region. This role requires a dynamic, motivated leader who can develop business opportunities, operate effectively in a multi-cultural and bilingual business environment, build and foster relationships with multiple groups of stakeholders, and drive results in a demanding environment. The ideal candidate will have experience in the building safety sector, including familiarity with the International Codes, coupled with a proven track record in business planning and execution, and delivering results.

Key Responsibilities

• Develop and implement regional business strategies and plans to achieve defined KPIs.
• Develop key relationships to identify customer and stakeholder needs within the region, create proposals, and arrange and coordinate a delivery of the product or services to meet customer needs
• Monitor performance and report on metrics.
• Set business goals and objectives on a country and regional basis.
• Optimize and oversee operations in the region to ensure efficiency.
• Ensure compliance with company policies and operational guidelines.
• Manage escalated customer issues, incidents, or complaints.
• Monitor regional expenses and recommend improvements.
• Foster a culture of exceptional customer service and engagement.
• Collaborate with corporate leadership to align regional goals with company objectives.

Requirements

Qualifications:

• Bilingual fluency in English and Spanish
• Bachelor’s degree in business, engineering, or a relevant field.
• Proven experience in a leadership role, preferably as a manager or similar.
• Experience working in a bilingual or cross-cultural environment.
• Strong analytical skills and the ability to interpret financial and operational data.
• Excellent communication and interpersonal skills in both English and Spanish.
• Ability to travel frequently within the assigned region.
• Proficiency in using business management software and tools.
• Demonstrated ability to lead and motivate teams to achieve goals.
• Strong problem-solving and decision-making skills.

Preferred Qualifications

• Experience working within the building safety regulatory environment, especially where the International Codes are used.
• Familiarity with multilateral development bank programs and processes.
• Experience working in the Latin America & Caribbean region.

Benefits

• Competitive base salary and performance-based commission.
• Health, dental, and vision insurance.
• Retirement savings plan.
• Paid time off and holidays.
• Professional development opportunities.