Executive – Inside Sales Support

Core Responsibilities:

• Understand and assess customer requirements, and route these opportunities to the appropriate sales executives for further development and closure.
• Actively source new sales opportunities through inbound leads and outbound cold calls and emails. Follow up on potential prospects to generate qualified opportunities
• Manage assigned customer accounts, ensuring they align with business objectives. Build and maintain strong relationships with clients to meet their logistics needs.
• Conduct research to identify key industry players, market trends, and competitive solutions, using this insight to generate interest and develop new business.
• the CRM is updated regularly and maintained with high-quality data, ensuring sales activities and customer information are accurately tracked.
• Develop sales opportunities by providing customers with technical information, preparing quotations, and offering logistics solutions based on their needs.
• Proactively check customers’ buying history, suggest logistics solutions, and explain the service benefits to ensure account growth.
• Support closing new accounts by handling incoming telephone and email inquiries, verifying customer information, and entering data accurately into the system.
• Stay updated on new logistics products, trends, and industry practices by participating in educational opportunities and studying product descriptions.
• Support department and organizational goals by completing various assigned tasks, ensuring all business requirements are met efficiently.

Responsibilities

Core Responsibilities:

• Understand and assess customer requirements, and route these opportunities to the appropriate sales executives for further development and closure.
• Actively source new sales opportunities through inbound leads and outbound cold calls and emails. Follow up on potential prospects to generate qualified opportunities
• Manage assigned customer accounts, ensuring they align with business objectives. Build and maintain strong relationships with clients to meet their logistics needs.
• Conduct research to identify key industry players, market trends, and competitive solutions, using this insight to generate interest and develop new business.
• the CRM is updated regularly and maintained with high-quality data, ensuring sales activities and customer information are accurately tracked.
• Develop sales opportunities by providing customers with technical information, preparing quotations, and offering logistics solutions based on their needs.
• Proactively check customers’ buying history, suggest logistics solutions, and explain the service benefits to ensure account growth.
• Support closing new accounts by handling incoming telephone and email inquiries, verifying customer information, and entering data accurately into the system.
• Stay updated on new logistics products, trends, and industry practices by participating in educational opportunities and studying product descriptions.
• Support department and organizational goals by completing various assigned tasks, ensuring all business requirements are met efficiently.

Qualifications

Bachelor’s degree in Business, Marketing, Logistics, or a related field