Job Description
Title
Retentions Consultants
Job Description
Job Tittle:
Retentions Consultant
Responsibilities
- The Agent assists with the implementation of campaigns by calling or receiving client calls with the intention of selling them products and services which are provided by the group.
- This includes communication, customer and selling skills. Responsible for customer saves and upgrades.
Qualifications
Grade 12 / National certificate Level 4
Experience
- 1-2 years call re experience is required
- Strong oral and written communications skills.
- Customer service experience required.
- Must have an excellent telephone manner.
Education
Languages