Bilingual Home Care Operations Coordinator
Job Description
Do you have a keen eye for detail, fluency in both English and Spanish, and a passion for organization? Are you looking for a remote role where you can take ownership, ensure compliance, and keep operations running smoothly?
If you thrive in a structured environment, love working independently, and enjoy making sure everything is in order, then this opportunity is for you!
Our client, a New York-based home care provider, is searching for a Bilingual Home Care Operations Coordinator to handle service coordination, compliance, and documentation from the comfort of your home.
The Role
What You’ll Be Doing
Service Coordination & Documentation
- Oversee and submit service coordination documents with a high level of accuracy.
- Ensure all paperwork is properly formatted and compliant—because even a minor mistake can cause major delays.
- Review and process 50–60 pages of documentation, double-checking for completeness before submission.
Administrative Support & Compliance
- Keep files organized and up to date in Dropbox, Word, and Excel.
- Ensure all records comply with strict regulatory standards—no exceptions.
- Track deadlines, follow up on missing documents, and proactively resolve compliance issues.
Communication & Follow-Through
- Push for necessary approvals and documentation while maintaining professionalism.
- Work closely with internal teams, contractors, and external contacts to ensure everything runs smoothly.
- Handle bilingual communications (English/Spanish) with precision, ensuring clarity in every conversation.
Ideal Profile
What It Takes To Succeed
- Fluency in both English and Spanish (spoken and written) is required.
- Extreme attention to detail—you’ll be the last line of defense before documents go out.
- Experience in administration, compliance, or service coordination is a plus.
- Comfortable with Microsoft Word, Dropbox, and basic Excel.
- Highly organized and proactive—you don’t wait to be told what to do, you just get it done.
- Strong communicator who follows up, follows through, and isn’t afraid to push for results.
What’s on Offer?
- 100% Remote – Work from home with flexibility while making a real impact.
- Own Your Work – Take full responsibility for keeping operations running smoothly.
- Mission-Driven – Help ensure home care services are compliant, efficient, and well-coordinated.