Account Growth & Retention Manager (Dermatology and Medical Skincare Accounts)
Job Description
Are you a natural relationship-builder with a passion for sales and client retention? Do you thrive in managing accounts, growing revenue, and keeping clients engaged—all from the comfort of your home?
Our client, a New York-based leader in medical skincare, is looking for an Account Growth & Retention Manager to manage and expand existing accounts in dermatology and medical skincare. This role is ideal for someone who can nurture client relationships, identify growth opportunities, and drive sales, especially in territories where in-person sales efforts are limited.
The Role
What You’ll Do
Account Management & Growth
- Be the go-to expert for existing dermatologists, doctors, and clinics using our products.
- Strengthen relationships to ensure repeat business and client satisfaction.
- Identify upsell and cross-sell opportunities to boost order volume and revenue.
- Stay on top of client needs by proactively following up via phone, email, and text.
- Track purchasing trends and ensure clients remain engaged and active.
Product Knowledge & Client Support
- Develop deep expertise in our medical skincare products to provide tailored recommendations.
- Educate clients on product benefits and help them choose the best solutions for their practice.
- Use persuasive communication strategies to maximize client retention and loyalty.
Sales Operations & CRM Management
- Keep client records up to date in the company’s proprietary CRM system.
- Organize and track all client interactions, orders, and follow-ups to ensure seamless service.
- Manage a structured sales pipeline, ensuring timely and strategic outreach.
Ideal Profile
What You Bring To The Table
- Proven experience in sales, account management, or client retention.
- Exceptional communication skills in English (verbal & written).
- Highly organized, proactive, and results-driven—you make things happen.
- Comfortable using CRM systems to track sales data and manage client relationships.
- Experience in medical skincare, beauty, or aesthetics is a plus.
- Self-motivated and goal-oriented, with a strong drive to increase revenue.
If you’re a sales-driven professional who knows how to build relationships, increase revenue, and keep clients engaged, we want to hear from you!
Take your career to the next level.
What’s on Offer?
- 100% Work from Home – Skip the commute and thrive in a remote-friendly sales role.
- Unlimited Growth Potential – Your success in growing accounts directly impacts business revenue.
- Make an Impact – Build lasting relationships and help medical professionals find the best skincare solutions.
- Industry Expertise – Work with a respected leader in medical skincare and become an expert in the field.