User Researcher

User Researcher Remote Outside IR35 6 Weeks Initial contract £450-£500pd We are seeking a User Researcher to join our dynamic team. The successful candidate will play a key role in improving our services by conducting targeted user research aligned with government standards, specifically the Government Digital Service (GDS) standards. If you are passionate about user-centred design and have a solid background in conducting user research, we invite you to consider this opportunity. Key Responsibilities:

Conduct Research to Identify Gaps in Current Services: Engage with users to uncover their experiences and pain points regarding our current offerings. Develop research plans that encompass interviews, surveys, and usability testing to gather comprehensive insights. Synthesise research findings to highlight areas for improvement and innovation in service delivery. Design and Implement User Research Studies: Create research instruments and protocols that align with project goals and user needs. Interpret complex data sets to extract actionable insights. Prepare and present research reports to stakeholders, ensuring clarity and relevance of findings to inform decision-making. Promote the importance of user research and its impact on service design across the organisation. Proven experience working within government agencies and a deep understanding of GDS standards and methodologies. A track record of successfully conducting user research that aligns with governmental practises and regulations. Familiarity with the principles of service design and user experience in a public sector context

Nice-to-have skills

• User Research
• Usability Testing
• User Experience
• London, England

Work experience

• UX Researcher

Languages

• English