Quality Manager- Backshift
Job Description
The Quality Manager is accountable for implementing the Technical Safety and Quality systems for Branded and retailer own brand products at the Albert Bartlett Chilled site. As an expert in good manufacturing practice, auditing and systems management they will train teams within the site (e.g. production and QA) in Albert Bartlett Quality and safety systems, GMP, HACCP and relevant audit procedures. Reporting to the Senior Quality Manager, they will be accountable for leading and developing the QA Team. They will lead the on-site quality function, ensuring that we are maintaining customer specification standards and implementing corrective actions alongside production. They will provide appropriate management information and reports to enable improvement in the Albert Bartlett quality systems.
They will manage the testing programme to ensure adherence to the QMS, TACCP and HACCP programmes and provide cover as appropriate in the absence of the Senior Quality Manager. In addition, they will carry out any other duties as directed by Senior Management.
About The Role
Quality Team Management
Provide guidance and support to the Quality Auditor team, be their first point of contact if a quality issue arises
Manage QA holiday and staff rota
Manage QA team performance via performance review, disciplinaries etc.
Develop QA team through coaching and training
Carry out shift handover meetings to ensure good communication between shifts
Product Quality Management
Review quality standards throughout production to ensure specifications are being met
Implement HOLD procedure as required with effective communication to all teams
Communicate quality concerns to all relevant teams such as production and procurement
Site Standards
Coach and mentor the production teams to understand “what good looks like” for GMP standards
Conduct GMP challenge audits to ensure results are an accurate reflection of what is really happening
Collate and trend results from black bag audits
Technical and Quality Data Analysis
Review factory paperwork throughout production, collate and file in good order. Be the lead on site for conducting product traceability and mass balance exercises
Supporting the Technical and Quality teams with generating Technical KPI data and periodic reports such as Complaints, Micro, non-conformances
Support with complaint investigation with ensuring complaint investigations are completed thoroughly and accurately
Use root cause analysis in resolving incidents and non-conformances
Work with the technical and operational team to provide support for quality improvement initiatives.
Support the preparation of visual standards and quality contracts for retailers
Support Quality team meetings with meeting note recordings and actions
Activities and Resources
Follow relevant SOP’s and ensure relevant QP’s/ CCP’s are adhered to
Ensure all company issued sampling and investigation testing regimes are carried out in a timely manner and non-conformances raised and actioned appropriately
Report immediately to appropriate manager on incidents and situations potentially hazardous to health and safety of personnel and equipment that comes to your notice.
Perform internal audits as requested
Manage Information
Communicate with the Management and factory-based teams on all matters relating to product quality and development.
Skills Needed
About The Company
Now a fourth-generation family business, we’re proud of our history and the legacy that Albert Bartlett left us. Our story began in 1948, when Albert started selling good-quality produce by setting up a beetroot-boiling operation in Coatbridge, Scotland. Today, we’re one of the leading food businesses in the UK, delighting families with tasty Fresh, Chilled and Frozen products. Proudly still a family-owned and operated business, and we remain committed to Albert’s spirit of innovation and passion for quality. We’re also committed to sourcing potatoes for our long-standing network of growers across the UK, spanning from the Black Isle to Jersey. We have a wide and experienced team and are excited to continue growing and creating great tasting products for our customers and exciting futures for our people.
Company Culture
Over 75 years since Albert started the business, we remain proudly independent with the fourth generation of the Bartlett family leading us to success.
Our headquarters are in Airdrie, only four miles or so from our founder’s original business. Albert Bartlett is the No.1 Fresh and Chilled potato brand in the UK and a growing range in Frozen category. We are renowned for quality and expertise across all our categories and have a passion for UK produce. We aim to be an innovative and improving company that exceeds our customers’ expectations while operating in an environmentally responsible and sustainable way. Today, we proudly supply potatoes from our network of farmers and growers across England, Norther Ireland, Scotland and Jersey.
Desired Criteria
Required Criteria
Closing DateTuesday 25th March, 2025
Contract Typefulltime
SalaryBased on Experience