Insurance Follow-up Specialist

Description

Are you experienced in following up on insurance claims and ensuring payments are processed smoothly? We’re looking for an Insurance Follow-Up Specialist to help us streamline our billing process! In this role, you’ll contact medical insurance providers, resolve any issues, and ensure all necessary documentation is in place for timely payment. Whether you’ve got a background in medical billing, coding, or insurance follow-up, if you have at least 1 year of experience in any of these areas, we want to hear from you! Ready to put your expertise to work in a fun and supportive remote environment? Apply now and become a key part of our insurance follow-up team!

Position Requirements

This position requires experience consistently contacting medical insurance providers to follow-up on claims and resolving any issues until they are paid. Experience with medical billing and coding is acceptable. A minimum of 1 year of dedicated experience of either is required – no exceptions. INSURANCE VERIFICATION EXPERIENCE ONLY DOES NOT QUALIFY.

Residents in Polk County are required to be Onsite. Residents outside of Polk County can be remote and others in the office. Any remote position requires you have a dedicated, secure, home internet provider and your service can pass our required speed test.

Position Responsibilities

• Follow-up with insurance companies on billed claims regarding claim status and resolution of payments in a timely manner.
• Thoroughly review all notes in patient accounts for potential insurance benefit eligibility.
• Access client systems to determine insurance eligibility and filing status in order to prepare claims for billing.
• Request necessary documents from client to perform insurance billing.
• Responsible for accurately tracking payments and payment verifications.
• Contact patients when additional information is required to complete billing.
• Provide thorough, efficient, and accurate documentation and updates in all required systems for each work event.
• Dependent upon position, identify root cause of issues and concerns, determine resolution, and refer to Management.
• Knowledge, understanding, and compliance with all applicable Federal, State, and Local laws and regulations relating to job duties.
• Knowledge, understanding, and compliance with company policies and procedures.
• Provide feedback to management concerning possible problems or areas of improvement.
• Make recommendations to implement improved processes.
• Perform other duties as assigned by management.
• *** Pay Range: $16 -$18 based on experience***

Qualifications

• High School Diploma or General Educational Development (GED) certificate or equivalent relevant work experience desired.
• Previous insurance/medical billing/customer service experience preferred.
• Proficient personal computer skills, including Microsoft Office.
• Excellent interpersonal, written, and oral communication skills.
• Ability to work in a team fostered environment.
• Ability to prioritize and organize work in a multitasked environment.
• Ability to adapt to a flexible schedule.
• Ability to maintain the highest level of confidentiality.

Work Environment

• Office environment / ONLY applicants residing outside of Polk County may be remote.
• Ability to lift and/or move 20 pounds with or without accommodation.

Benefits

• PTO, Personal Holiday, Paid Holidays, Quarterly Bonus Eligible
• Company paid Long-Term Disability and Basic Life Insurance for Employee
• Medical, Vision, Dental, Short-Term Disability, Accident, Hospital Indemnity, Critical Care, Voluntary Life Insurance, Discount Program

GetixHealth is an Equal Opportunity and E-Verify Employer!